We had trouble getting our card to go through on the website so we called and the associate was very helpful and enthusiastic. I love the 100 trial, too, but I'm pretty sure were gonna keep it
I have only had 2 night's of new matress time (just got bedroom finished) first night didn't rest very well. the second night was much better, but i believe I still have a way to go to get adjusted to the matress, the reason i gave a 10 is I know my quality of sleep will improve with time but the 10 was because EVERYTHING happened exactly as you said it would! very impressive in this day. keep up the good work.....