Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: K.W.
from Florida
Gender:Female
Verified Purchase:Yes
Great price, easy to set up, very comfortable. Purchased this for our teen son who is very happy with it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Back pain
on January 13, 2021
Posted by: Sagey-k
from Salt Lake City UT
Gender:Female
I bought this a year and a half ago. My husband and I moved up from a queen so because I was sleeping better due to more room it took me a while to notice how uncomfortable it was. I’ve been having a lot of back pain to the point that I’ve started sleeping in the guest room in my old Casper bed. Since switching back to my old mattress my back pain has improved so much. Also I’m only 24 years old and shouldn’t have much back pain at all.
It’s worth noting that I’m a side sleeper. However my husband finds it comfortable. It’s definitely more on the firm side so if you like a firm mattress then you should be fine.
We have friends that bought the same mattress and haven’t complained.
We have friends that bought the same mattress and haven’t complained.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 15, 2021
Hi there. Thank you for taking time to leave a review to share your experience. We're sorry to hear you've been struggling to get comfortable on your T&N mattress and would love to troubleshoot. Feel free to reach out to us at support@tn.com or 877-842-2586. In the mean time, we'll make sure to pass your comments along to our Product team.
Written by a customer while visiting Tuft & Needle
Posted by: Mmmm
Verified Purchase:Yes
Very comfortable
Written by a customer while visiting Tuft & Needle
Posted by: Simo
from Los Angeles
Gender:Female
Verified Purchase:Yes
Too soft unfortunately :(
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 20, 2021
Hi there. Thank you for taking time to share candid feedback about your experience. We're sorry to hear the mattress has been too soft for you and will pass your comments along to our Product Team. If we can help with anything moving forward, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: SCSS
Verified Purchase:Yes
This mattress is so comfortable, and I'm happy to support a slightly more sustainable company.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: maryan
from Iowa
Gender:Female
Verified Purchase:Yes
Better than I could have expected. Support without being overly firm, soft without sinking in. Best sleep I’ve had in a long time — worth it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Empress
from Arizona
Gender:Female
Verified Purchase:Yes
Finally a bed for my aging back. I've usually sleep on a cott, futon, sofa bed and sleeping bag for the longest time to save space so getting a bed had been quite the treat for me. So far my I'm loving my full size bed! I love that its larger then a twin but smaller then the queen.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: F.L.
from CA
Gender:Female
Verified Purchase:Yes
I usually have back pain but since getting this bed I haven’t woken up with back pain once. It’s more on the firm side which I really like so it’s been great for me! I love this bed and would recommend it for those who like firm beds
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle