Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6 out of 5
4.6
(25,791 Reviews)
Open Ratings Snapshot
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product. 
(
3,157 out of 3,566
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
3 out of 5
3
on May 29, 2017
Posted by: Anonymous
Firmer with less support than I anticipated.
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
on May 29, 2017
Posted by: Anonymous
The bed arrived 14 days ago. It's still as hard as a rock. Waiting for it to soften up. I don't think it will though...
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on May 29, 2017
Posted by: Anonymous
It was very convenient and I like the mattress but it slides off the recommended bed frame/platform. I also wake up with slight bac ache but it has only been 2 weeks so I will give it more time.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on May 29, 2017
Posted by: Anonymous
So far, the best mattress I've ever slept on.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on May 29, 2017
Posted by: Anonymous
You can't beat the price and it's the best sleep we've had in years!
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on May 29, 2017
Posted by: Anonymous
Its a good matress at a fair price, over time id like to see how it holds up
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on May 29, 2017
Posted by: Anonymous
I've had my mattress for a couple of weeks, and I love it! T&N is a model for keeping the customer first by making a high-quality, necessary good at an affordable price.
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on May 29, 2017
Posted by: Anonymous
Consumer Reports gave you a very good rating was the #1 factor and #2 was because of the price difference of your competitors. I perhaps could rate as a 10, but while the mattress as a sleep surface is quite nice, the sides (yes, I sit on the side of the bed) seem very soft. This softness does not affect the firmness while in the bed. Another reason I could/should rate as 10 is the promptness of receiving the box, don't know if you have a distribution center closer and if not, well, 24 hours from AZ to VA. How great is that
Written by a customer while visiting Tuft & Needle
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