The mattress is very supportive. I like the fact that I sleep on it rather than sinking into it. I'm a petite side sleeper so I'm trying to decide if it is too firm for me. The ordering process was great and the mattress was delivered in less than 24 hours!
I usually wake up during the night but my first time sleeping on a tuft & needle mattress, I slept straight through till morning and no back pain. Wonderful mattress.
About 2 weeks into using the mattress and still not sure if it is any better than my old mattress. Otherwise I was pleased with the price, ordering process, delivery and website.