Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6 out of 5
4.6
(25,791 Reviews)
Open Ratings Snapshot
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product. 
(
3,157 out of 3,566
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5 out of 5
5
on June 12, 2017
Posted by: Anonymous
We've had a T&N mattress for a couple of years now, and we love it. Just added 2 more mattresses for our girls. The only feedback that I would offer is to make the inner and outer plastic wrap different colors, in order to make unwrapping easier. 3 times out of 3, I cut open the inner wrap while trying to only cut the outer wrap. Once it's on the bed, though, this mattress is more comfortable than some that cost 3 times as much.
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on June 12, 2017
Posted by: Anonymous
Mattress is extremely convenient and easy to set up—very pretty and simple looking, however I wish further instructions were given on how to break it in.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on June 12, 2017
Posted by: Anonymous
Simply amazing. It's not often you ten into a company so honest about there products. You could easily sell your mattress for thousands yet you choose not to. As far as I'm concern you are how any company should be. Love it. I will be back for years to come.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on June 12, 2017
Posted by: Anonymous
great mattress and I don't feel that somehpw I got cheated when buying it
Written by a customer while visiting Tuft & Needle
Customer Rating
2 out of 5
2
on June 12, 2017
Posted by: Anonymous
feels not much better than my 12 year old Seally
I gave to goodwill.
Fed Ex man almost stumbled carrying box
feels like springs in mattress even though there are none
Still wake up same amount
stiff at times, not very plush
grossly overrated
looked at mattresses for 2 months
I expected more
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on June 12, 2017
Posted by: Anonymous
It's simple why I said 10 . . . First of all, it's comfortable. No matter position I/we choose, it's comfortable. If I'm comfortable, I sleep better, and I do. Not too soft, to swallow you up and not too firm to make you feel like your camping out. I stay in quite a few hotels in my travels, so I know the difference. Also, I do not notice it being hot as some foam mattresses are. I'm 64 y/o, 160 lbs and this mattress works! Easy set up and a very fair price. Also, I received this mattress delivered to my door in less than 48 hours. Love it!
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on June 12, 2017
Posted by: Feliks
Was hoping for firmer mattress but still pretty great mattress
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on June 12, 2017
Posted by: Anonymous
Best bed I have ever slept in. It has made a significant positive difference in the quality of my sleep.
Written by a customer while visiting Tuft & Needle
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