Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Mike 109
Verified Purchase:Yes
LOVE IT!
Written by a customer while visiting Tuft & Needle
Posted by: Sarahr
from Bradford, PA
Gender:Female
Verified Purchase:Yes
Easy to set up and it feels great.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Toddler Mama
Gender:Female
Verified Purchase:Yes
Very firm! I bought it for our 3 year old who is a back sleeper and has no complaints - but it is very very firm.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 29, 2021
Hi there. Thank you for taking time to share candid feedback about your experience. We're sorry to hear the mattress has felt too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Eugene, OR
Gender:Male
Verified Purchase:Yes
I like the mattress, certainly an improvement over my old mattress. However it is softer and less supportive than I had hoped for- may end up not keeping it. Lovely in most regards but for my frame and weight, not really enough support.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Royalros3
from Salem, OR
Gender:Female
Verified Purchase:Yes
I loved how easy it was to order. I also loved how easy it was to set up. It feels great and it super cozy for a price that doesn’t break the bank.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Nancy Young
Verified Purchase:Yes
Love my original matress....its great and my back pain is gone after one night!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: jaimem
Verified Purchase:Yes
I am amazed with the quality of this mattress for the price. I was looking for a truly firm mattress and this mattress does not disappoint. My chronic back, neck, head, and shoulder pain is virtually gone after consistently sleeping on this bed. I'm primarily a back sleeper but often move to my side in my sleep and I don't find it too firm for side sleeping.
Definitely recommend this as an affordable firm mattress!
Definitely recommend this as an affordable firm mattress!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Nancy Pung
Verified Purchase:Yes
Great product and costumer service.
Written by a customer while visiting Tuft & Needle