Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6 out of 5
4.6
(25,791 Reviews)
Open Ratings Snapshot
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product. 
(
3,157 out of 3,566
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
3 out of 5
3
on June 19, 2017
Posted by: Anonymous
It still hasn't been two weeks since we unwrapped our mattress, so hoping to continue to break it in, but right now it's on the firm side and my husband wakes up every morning and tells me how poorly he slept. I feel fine.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on June 19, 2017
Posted by: Anonymous
It arrived quickly and is extremely comfortable--what more could I want?? :)
Written by a customer while visiting Tuft & Needle
Customer Rating
2 out of 5
2
on June 19, 2017
Posted by: Anonymous
I think I'm liking the bed but I'm not sure. I AM sleeping better on it every night, but it's also a VERY hard bed and I often wake up with sore joints from where I slept on my arm or something and the bed wasn't soft enough to accommodate it. This seems to be happening less frequently but I'm just not ready to be excited about it and tell others that it's a fabulous wonderful bed when, so far, it's just not. I'm giving it time - we slept on it for a week and then went out of town for a week and a half and then slept on it 4 nights and then went out of town four nights. So I'm waiting until I've had a good solid 30 days on it to really pass judgement. I'm also worried about my husband - I don't think he's adjusting too it as quickly as I am. We'll see.
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on June 19, 2017
Posted by: Anonymous
I love the mattress so far, and can see eventually giving it a "10", but I just don't feel that I've had it long enough yet to honestly do so.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on June 19, 2017
Posted by: Anonymous
It was a breeze to order and place in bed. It is still new but i seem to be sleeping ok on it.
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
on June 19, 2017
Posted by: Anonymous
I loved the simplistic aspect of one bed for everyone. I also appreciated the shipping and unpacking of the bed. However, the bed isn't as soft as I would prefer, and it doesn't seem to form to me. My husband loves it, and disagrees with me completely. So, I think this may be personal preference. It's just difficult because you can't see them in stores. We will likely add a memory foam topper to see if that makes it better.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on June 19, 2017
Posted by: Anonymous
everything about it is perfect!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on June 19, 2017
Posted by: Anonymous
Already have told friends how great of a product the bed is.
Written by a customer while visiting Tuft & Needle
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