My husband and I are still considering returning the mattress, but want to give it a fair try. We've now had it for almost two weeks. Initially, it was much to firm, however has softened up this past week (as it states on the site). Unfortunately, my husband and I both ate feeling it may be a bit too firm for our liking. We are sleeping better than our old broken down mattress, and are no longer having back pain in the morning, we simply prefer a softer feel to our mattress. We are going to wait a bit longer before we make our decision, but this is why I am giving the rating a 5.