Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 12, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to troubleshoot.
This is a great product. The mattress is comfortable and very high quality. Shipping was quick and unpacking the mattress was easy. It didn’t take long for it to puff up. We will definitely purchase again.