Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Andy Conners
Verified Purchase:Yes
Amazing mattress and perfect for what we needed.
Written by a customer while visiting Tuft & Needle
Posted by: Sugey
Gender:Female
Verified Purchase:Yes
The mattress is very comfortable and easy to unpackage. There is nothing much to say other than its worth the money.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mike G.
from Az
Gender:Male
Verified Purchase:Yes
Ive never slept better. Made a huge difference in how rested I am on a daily basis.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: TNPurchaser69
from Phoenix, AZ
Gender:Male
Verified Purchase:Yes
My lower back was really starting to hate me, and sleeping on this has helped immensely. It's soft, but not sink into it soft.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: I bought a mattress
Verified Purchase:Yes
After sleeping on the same side of the bed after only a couple of months, the side of the bed became rather noticeably compressed. This is happening at a more significant rate than other have foam mattresses that I've had. I now have to make a conscious effort to sleep in various places on the bed and will probably have to flip the mattress around every few months. Comfort is alright otherwise though
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 15, 2021
Hi there. Thank you for taking the time to provide us with your review. The mattress may feel a little softer or more broken in over time, depending on where in the bed you sleep each night, it’s normal for the areas where you sleep regularly to be more broken in than parts of the bed that get less use. One thing you can do moving forward is to rotate the mattress head to foot every six months or so in order to ensure that the mattress breaks in more evenly as time goes on. Having said that, we will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Good mattress for the price, may be best for back sleepers
on March 13, 2021
Posted by: Alph from NYC
from New York, NY
Gender:Male
Verified Purchase:Yes
A big improvement over my last spring mattress, but might not be as great for side sleeping as I had hoped. I sleep on both my side/back and this feels more appropriate for back sleepers. When I sleep on my side, there is definitely more pressure on my shoulders and hips since this mattress is on the firmer side of foam mattresses. My partner does not seem to mind as much though so it may be a preference thing. Overall , think this is an affordable, solid buy for the quality.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Cathy Rey
from Arkansas
Gender:Female
Verified Purchase:Yes
I get a good night's sleep and my back doesn't hurt! I love it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Frank P.
from Phoenix, Az
Gender:Male
Verified Purchase:Yes
The foam was quick to have indentation from sleeping on it that didn’t bounce back. Shipping was great. Feel like I should have done more shopping around.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 15, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle