Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Co cole cole
from Orlando
Gender:Female
Verified Purchase:Yes
I feel like the mattress is a little too firm. I ended up buying a mattress topper so I am waiting for that to come.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 22, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: k.gould
from Green Bay, Wisconsin
Gender:Female
Verified Purchase:Yes
Purchased for toddler's room. I'm 5 months pregnant and often lay with her at bedtime. No aches and pains. Comfortable as I would expect.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Happy User
from Phoenix, AZ
Gender:Female
Verified Purchase:Yes
I wish I had bought this mattress years ago! I feel supported, but also extremely comfortable and fall asleep much faster than i ever have.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: AshlieS
Verified Purchase:Yes
The product came in good condition, no issues with the set up, and no smell. However, I was hoping it would be been firmer.
Written by a customer while visiting Tuft & Needle
Posted by: Sallypwi
from AZ
Gender:Female
Verified Purchase:Yes
My company was very impressed with how great the mattress felt.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bill13
from Pensacola, FL
Gender:Male
Verified Purchase:Yes
Very nice mattress, especially for the price. It was a little too firm the first couple of nights, but once it had a chance to “breathe and settle” it has been very comfortable. You cannot feel the other person move which is a bonus.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Carol Y
Verified Purchase:Yes
So comfortable! I’m sleeping very well.
Written by a customer while visiting Tuft & Needle
Posted by: Tim Osterhaus
from West bend, Wisconsin
Gender:Male
Verified Purchase:Yes
Has really helped my back pain. I sleep great. Just the right amount of firmness.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle