Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6 out of 5
4.6
(25,791 Reviews)
Open Ratings Snapshot
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product. 
(
3,157 out of 3,566
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
4 out of 5
4
on August 28, 2017
Posted by: Anonymous
Because it's cheap and comfortable
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on August 28, 2017
Posted by: Anonymous
Best priced mattress you actually want to sleep on. Really easy. Shipped fast. Easy to unpack. And of course really comfy.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on August 28, 2017
Posted by: sumera
Easy to order, quick delivery, excellent concept, no hassle
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on August 28, 2017
Posted by: Anonymous
Overall experience. Quality. Comfort. Perfect amount of firmness and support.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on August 28, 2017
Posted by: Anonymous
Arrived promptly, easy to set up:)
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on August 28, 2017
Posted by: Wayland
I like your shipping/setup system and the mattress generally. I sleep very well on it. But it's hard to sit on, and I think the top feels a little squishy. When I sit near the edge, with feet on the floor, I feel I'm going to slide off the edge, although I never do. This is an essential tradeoff of the type of foam you use. If it were stiff enough to sit on, it would be too uncomfortable to sleep on. The only type of foam that could conceivably achieve that compromise is thermal foam, which you have chosen not to use.
I also wonder how long this mattress will last. It is not even a little too hard. I fear it may turn too soft too quickly.
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on August 28, 2017
Posted by: Anonymous
After having a waterbed for over 30 years, I need to get used to a different style of bed. So far I am VERY pleased with the T&N mattress.... It does tend to slide around on the platform though.
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on August 28, 2017
Posted by: Anonymous
My son's guest room has a T&N. I found it very comfortable, and decided to purchase one myself. I'm a little disappointed with mine. After 3 weeks, it is already making an impression in the mattress. Disappointing!
Written by a customer while visiting Tuft & Needle
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