Bought another a few months later - very comfortable and I was a skeptic. The only drawback I see is if you are older the edges of the bed do not facilitate pushing yourself off the bed from a seated position - it helps if the actual bed frame is not too high. Some frames have an edge and that is helpful too.
My daughter raves about her Tuft and Needle so I decided to purchase one for my guest room. I ordered late afternoon on a Friday and it arrived the following day! My current guest is very pleased with the mattress, and so am I.
very comfortable bed, decent price, seems to be great customer service (we haven't used it yet but everything I've read is good), love the trial period