Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6 out of 5
4.6
(25,791 Reviews)
Open Ratings Snapshot
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product. 
(
3,157 out of 3,566
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5 out of 5
5
on September 4, 2017
Posted by: Anonymous
I have slept on my mattress for about 2 weeks now and I knew it would take a little time to adjust to it since I've never had a foam mattress before. The first night I had a wonderful sleep. It is so comfortable! Because I have back problems, it took my back a few days to adjust. The unpacking and setup of the mattress was easy, and I kept my existing box springs. I am very happy with my purchase.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on September 4, 2017
Posted by: Anonymous
First, I chose this mattress because of the recommendation of a long time friend, an ER nurse for many years who has suffered from hereditary degenerative spinal arthritis & has had at least 3 back surgeries. She loves her Tuft & Needle, so I figured if she finds it a comfortable & supportive mattress, that was a great recommendation!
Second, the price was right, also the ease of ordering, free shipping, free return policy, 10-yr guarantee, quick delivery & packaging making it comparatively easy to get into an upstairs apartment.
I've only slept on it 1 night so far, but I love the way it feels! I'm 65, so I occasionally suffer back pain, & my back feels fine after sleeping on it, & I dlept well.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on September 4, 2017
Posted by: Anonymous
Most comfortable mattress I've owned.
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on September 4, 2017
Posted by: Anonymous
I haven't had the mattress long enough to thoroughly evaluate. My husband works overseas and I'll be anxious to see how the mattress holds up under his 225 weight
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on September 4, 2017
Posted by: Anonymous
Great bed, great price, setup is simple. Best part is NO chemical smell when opened and rolled out! A little to firm for me but we're getting used to it.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on September 4, 2017
Posted by: Anonymous
the twin mattress we purchased is great very comfortable for guests
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on September 4, 2017
Posted by: Anonymous
We have tried other boxed mattresses and have had to send them back. The Tuft & Needle mattress is very different from the others! We could tell during unboxing that this one was probably a winner. While the other mattresses provided support with a firmness (too hard for my back), this mattress is soft, yet very supportive. I thought we were going to have to spend thousands of dollars to find a mattress that we liked, but I was wrong!
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on September 4, 2017
Posted by: Anonymous
It was easy to order, it came on time, was easy to follow directions to unroll and use, and it is soooo comfortable. My only complaint...the driver who delivered it left it on my front driveway instead of my porch.
Written by a customer while visiting Tuft & Needle
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