We have been sleeping on our Tuft and Needle mattress for about a week-and both my husband and I have loved it since the very first night!! It is firm, which I was concerned about, but when sleeping on it, it conforms just enough that it doesn't feel firm. I have noticed a huge decline in joint pain while sleeping (YAY!). If our experience changes, I will update, but as of now, I have no complaints, and have recommended the mattress to at least six of our friends! We consider this a WIN!!
The bed arrived quickly and the packaging made it easy to transport. Getting it out of the packaging and setup took all of two minutes max. It's extremely comfortable and I love it.