Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: M Lehman
from Phoenix, AZ
Gender:Female
Verified Purchase:Yes
LOVE this mattress, very cushiony.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: SierraR
from Cambridge,MA
Gender:Female
Verified Purchase:Yes
Honestly, I'm a little disappointed. I heard such great things, but it's oddly firm. I prefer a firm mattress, but it almost feels dull and firm. It seems like it should mold to your body more than it is. Hard to describe. And I've been waking up with my arms asleep or tingling, which is not normal for me. Delivery was great.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 7, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: KChar
Verified Purchase:Yes
We ordered this for our camper and have slept great every night we have used it
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jill D.
from Berkeley, CA
Gender:Female
Verified Purchase:Yes
Got rid of my 13 year old store bought mattress to this lovely treat in a box. I love it so much, it’s SO comfortable. It was also delivered super fast and the assistance with getting rid of my old mattress was truly a dream (CA resident). Highly recommend 10/10.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Terri P
Verified Purchase:Yes
This is my 2nd T&N mattress. I have a king and full for the spare bedroom. I found the company by accident and I'm so glad I did. These are the best mattresses Ive ever had. I bought it for my hip pain and have never been disappointed. Thank you T&N.
Written by a customer while visiting Tuft & Needle
Posted by: Winter-Simms
Verified Purchase:Yes
Your mattress are great! This is my second purchase. But, it is your customer service that will keep me coming back to aTuft & Needle !
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: ahud
from New York, NY
Gender:Female
Verified Purchase:Yes
Very happy with this mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kapil k
Gender:Male
Verified Purchase:Yes
Great mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle