Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Anonymous
from Bozeman, Montana
Verified Purchase:Yes
I've only had my new mattress for a short time, but I really like it. Easy to order, easy delivery, easy set up - resulting in a new bed! I like a firm mattress and this one (I ordered the 10" full size) has enough firmness and softness to support me. I'm sleeping much better and I look forward to going to sleep at the end of each day. Since we spend so much of our lives sleeping on a bed, I wanted to purchase a brand that certified its materials. A worthy investment.
Written by a customer while visiting Tuft & Needle
Posted by: Bongkonk
from Fort Wayne, Indiana
Gender:Female
Verified Purchase:Yes
It was ok, but nothing amazing. It’s a backup bed for overflow company so it will certainly do, but I slept on it three nights just so I could review it and I felt like it didn’t wow me.
Written by a customer while visiting Tuft & Needle
Posted by: NG on Vashon
Verified Purchase:Yes
My twin xl is perfect in every way. It is actually longer than a full, so, that's a win for my toes. Super comfy, to boot!
Written by a customer while visiting Tuft & Needle
Posted by: TXNC2021
Verified Purchase:Yes
I'm going to start at a point which allows more time for further evaluation. So far I find the mattress to be comfortable overall. Not like a brick yet firm enough not to eat me. The one I have noticed on my end is the retention of heat near the sleeping surface. To be expected since it's total design is not for pulling away heat.
Written by a customer while visiting Tuft & Needle
Posted by: SumnerFlorida
Gender:Male
Verified Purchase:Yes
Best mattress you’ll ever buy. This one is our second. No more aches. My wife and I don’t even want to get out of bed each morning.
Written by a customer while visiting Tuft & Needle
Posted by: Customer3.14
from tx
Gender:Male
Verified Purchase:Yes
Great mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Uncomfortable
from Irvine, CA
Gender:Female
Verified Purchase:Yes
Probably the most uncomfortable mattress
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 22, 2021
Hi there. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Kabc
from Montana
Gender:Female
Verified Purchase:Yes
Wonderful! Very comfortable mattress and packaged conveniently. Only downside is the smell for the first few nights. But overall, we love our new mattress!
Written by a customer while visiting Tuft & Needle