Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: AGweko
from New Orleans, LA
Gender:Female
Verified Purchase:Yes
My husband and I have slept on this new bed for a little over a week. The unboxing process was super simple - despite being folded in half and rolled, the mattress immediately gained its proper form without any creases or issues. We slept on it the same night we unpackaged it. The bed feels very soft when you sit or lay on it, but is firm for sleeping. It is extremely comfortable and I would certainly recommend it. We also purchased the antimicrobial cover and would recommend it as an added layer of protection.
Written by a customer while visiting Tuft & Needle
Posted by: ChrisMilette
Verified Purchase:Yes
This is the 2nd mattress I've purchased and it never disappoints. 100% comfort, lasts foreva and you can't beat the price!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Julie C.
from San Antonio
Gender:Female
Verified Purchase:Yes
I've purchased 6 times from.TN and been extremely happy with the simple ordering process, shipping, timely delivery, ease of set up, and most important, the comfort of this mattress night after night and year after year. TN products are budget friendly & quality made. Every person in my home sleeps soundly and comfortably thanks to TN. I recommend TN to anyone who asks.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Peter123
from Annapolis
Gender:Male
Verified Purchase:Yes
Great mattress!
Written by a customer while visiting Tuft & Needle
Posted by: My dogs are jerks
Verified Purchase:Yes
The mattress is great. I’d give it 5 stars but the protective cover I ordered shipped separately. My dogs had already bled on the bed before the cover arrived. (They like to wrestle)
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Not worth the money.
on April 25, 2021
Posted by: Chris86
from Mi
Gender:Male
Bought mattress a year ago and its sinking in the middle. We made the mistake on not getting the cooling top and we pay at night. Having the mattress roll us on top of each other doesn't help
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , April 27, 2021
Hi there! We're sorry to hear that you're experiencing an issue with your mattress. The mattress has a 10-year limited warranty that covers any sagging to indentation over 3/4 of an inch. Please reach out to our team at support@tn.com or 877-842-2586 and we'd be more than happy to help troubleshoot the issue.
Written by a customer while visiting Tuft & Needle
Posted by: Washington DC area
from DC area
Gender:Female
Verified Purchase:Yes
Excellent decision. A truly comfortable feel throughout. Slept incredibly. And a great price.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Yamie
from Reno, NV
Gender:Male
Verified Purchase:Yes
Great mattress! Morning aches and pains instantly went away, I'll never sleep on a regular spring mattress again. Very pleased!
Written by a customer while visiting Tuft & Needle