Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5
Amazing mattress!
on May 11, 2021
Posted by: Loona
from Texas
Gender:Female
My husband and I bought our original Queen about a month and a half ago and it’s been a dream! It’s so comfy. It’s definitely very firm to start but over time it gets slightly more plush but it’s still good enough to support you when you sleep. We are both side and back sleepers and it’s perfect for us. It does run a little warm but I fixed that with a cooling topper and the edge support isn’t as firm as I would like it to be but all in all it really is the best mattress I’ve ever had. Definitely worth the money and would buy again!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Marah Rutski
from Baltimore MD
Gender:Female
Verified Purchase:Yes
Awesome
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ethanr
from Portland
Gender:Male
Verified Purchase:Yes
Painful, like sleeping on a rubber floor. Terrible mattress.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 10, 2021
Hi there, we appreciate you taking time to write a review to share your experience with us. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable. We definitely want to know more about your situation to see if we can help. Please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Jimmyo1s
Gender:Male
Verified Purchase:Yes
After having a King Size for 4 years and knowing the sleep quality, when it came time to replace the Queen Size Mattrress in the guest bedroom, it was important that guests have the quality sleep they deserve. The choice was easy!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tats
from Miami
Gender:Female
Verified Purchase:Yes
I was recommended this mattress but I find it to be too firm I haven’t gotten a single full nights rest
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Zach L
from California
Gender:Male
Verified Purchase:Yes
I got this product thinking I would return it but I would try it out.
I’ve gotten the best sleep in years
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: SMS.
Verified Purchase:Yes
Excellent product, have 3
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
This Mattress Does Not Breathe
on May 6, 2021
Posted by: Nomad85
from Anchorage, Alaska
Gender:Female
My partner and I bought this mattress almost a year ago now. I was initially stoked about the purchase because I had read good things about T&N and generally love a firm mattress, however, after sleeping on it for an Alaska winter, I am dreading summer because I routinely found myself waking up mid-slumber drenched in sweat. This mattress does not breathe. As someone who runs cool, I don't know how anyone who runs warm could get a good night rest on this mattress. Also, you can decide whether this is a pro or con, but the foam has not broken in and I generally wake up sore because there is so little give on the mattress. This was not my first foam mattress either, and I've generally found foam to be fairly comfortable.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 7, 2021
Hi there. Thank you for taking the time to write a review and share your experience with us. Our product team designed our Adaptive Foam to sleep as cool as possible, so we’re sorry to hear this hasn’t been your experience. It’s worth mentioning that some accessories, such as high-thread-count sheets or certain mattress protectors, can play a role in heat retention. If you are interested in troubleshooting, please feel free to reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle