Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Ashley H.
from Fort Lauderdale, FL
Gender:Female
Verified Purchase:Yes
Amazing! Everything I needed. I sleep better, wake up less often and without neck or lower back pain.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Aaron AZ
from Phoenix, AZ
Gender:Male
Verified Purchase:Yes
Very comfortable. My son loves it. Antimicrobial gives comfort to know it’s a healthy and clean mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lisa Imperiale
from Tampa, FL
Gender:Female
Verified Purchase:Yes
The first week and a half were terrible nights of sleep. It's getting better but I still have back pains I didn't have before. Also it's very hot to sleep on, I'm not sure if it's the protector it the mattress but my ac bill might not be able to keep up.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 18, 2021
Hi there. Thank you for taking the time to write a review. Our product team designed our Adaptive Foam to sleep as cool as possible, so we’re sorry to hear this hasn’t been your experience. It’s worth mentioning that certain accessories, such as high-thread-count sheets or some mattress protectors, can play a role in heat retention. If you are interested in troubleshooting or need help with a return, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: gmrascon84
from El Paso, Tx
Gender:Male
Verified Purchase:Yes
Super comfy! I sleep so comfortable on either side, high recommended!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: thisnamethingisdumb
Verified Purchase:Yes
Supportive and soft, I have trouble getting out of bed in the morning because I don't want to leave!
Written by a customer while visiting Tuft & Needle
Posted by: Nyc76
Verified Purchase:Yes
Beautiful design and wood choice!
Written by a customer while visiting Tuft & Needle
Posted by: Cat1
from Phoenix az
Gender:Female
Verified Purchase:Yes
A little trickier to unpack than the instructions say. But super comfy!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: My2QTs
Verified Purchase:Yes
We bought this for our preteen son, and he loves it. He complained about his prior traditional mattress being too hard. We were able to visit a store in Seattle for him to try the mattress. He thought he wanted an extra topper, but even without it, he loves his new mattress. We will probably be buying one for our daughter who is getting an apartment next fall.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle