we have this same mattress, but older, on our master bed and we love it. We will probably never sleep on this new mattress because it completes a Wallbed/Desk installed in our condo. The Tuft&Needle mattress is thin enough to fit in the Murphy Bed tray, while being comfortable even without a box spring.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 26, 2021
Hi there. We're so sorry to hear the mattress hasn't been so comfortable. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
I like it! This is my second mattress and I forgot it really takes a good month to break it in so my first couple of week nights were not the best (but seriously not the worse!) Just giving you a heads up because we almost returned our first one after the second week and then... MAGIC. So comfortable!
So comfy and easy to get into your room, I seriously am sleeping so good. I didn’t know how much my old mattress was effecting my sleep. I’m so happy with my purchase.
This is our second tuft and needle mattress. Upgraded to the king but it is a little thinner than the queen we got a few years back, roughly 1/2" to 3/4" shorter and sheets are not fitting as tightly. Otherwise great experience, fast shipping and loved the first so much we didn't even consider switching brands.