Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6 out of 5
4.6
(25,791 Reviews)
Open Ratings Snapshot
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product. 
(
3,157 out of 3,566
)
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Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5 out of 5
5
on December 19, 2017
Posted by: Anonymous
The Ease of ordering. The quality of the mattress and how comfortable it is and the price compared to all the other box mattresses.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on December 19, 2017
Posted by: Anonymous
Firm but not too firm.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on December 19, 2017
Posted by: Francine
Great mattress, super communication and one really cool company!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on December 19, 2017
Posted by: Anonymous
Mattress is incredibly comfortable, shipping was very reasonable, and was super easy to set up.
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on December 19, 2017
Posted by: Anonymous
Great mattresses. Easy to purchase, cost was appropriate, and delivery was great. I think we're still in the breaking it in phase. I feel rested and cozy when I wake up, but sometimes it is tiny bit stiff in certain areas. I thought it was me, but my husband and daughter feel the same way. We're happy with the mattresses, they might take a bit to get used to. We've been sleeping on them for about 2 weeks now. If you have any suggestions I'd love to hear them. Also, I really like that my husband's tossing and turning doesn't wake me up as much anymore.
Written by a customer while visiting Tuft & Needle
Customer Rating
4 out of 5
4
on December 19, 2017
Posted by: Anonymous
still wake up with back pain
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on December 19, 2017
Posted by: Anonymous
The mattress arrived very quickly. It was easy to install. The price is very reasonable. The material looks of good quality. Upon sleeping on it, the mattress feels good, however super hard. I would recommend it if you like a hard mattress, if not then look at other options. I have been using it for a month now and wake up daily with hip and shoulder pain. But that’s my thoughts, my husband seems okay with it so far.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on December 19, 2017
Posted by: Anonymous
It was easy to set up and seems very comfortable! It was definitely heavy, but not unbearable for one person.
Written by a customer while visiting Tuft & Needle
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