Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Child thought their old mattress was nice until this one showed up. Shipped very fast and was accurate to the size stated.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: E. D.
Verified Purchase:Yes
I was disappointed that the mattress is so firm.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, November 9, 2021
Hi there. We appreciate you taking the time to share feedback with us about the T&N Mattress and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: WV Sue
Verified Purchase:Yes
I initially contacted the company because the mattress felt softer than the Mint mattress we bought last year, even though it was advertised as a firmer mattress. After trying it out the product surprised us. It was very comfortable and both my husband and I slept well. Although the sleep feel felt firm, there is no side support so sitting on the side of the bed feels unusually soft. Wish I could get the same firm sleep with better sides!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tatiana mattress
Gender:Female
Verified Purchase:Yes
Not as firm as needed
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, November 5, 2021
Hi there. Thank you for your review. We're sorry to hear that the T&N Original mattress was softer than you would prefer. If you are still within your 100-night trial and would like to return the mattress, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Blair, NE
Verified Purchase:Yes
I think my wife and I were expecting to notice a dramatic difference with our new T & N mattress. It's been okay, but we still both have some back soreness each morning. I think we agree that we do seem to wake up less during the night.
Written by a customer while visiting Tuft & Needle
Posted by: H unit
from Fraser, CO
Gender:Male
Verified Purchase:Yes
Great mattress. Unbelievable how it is packaged. Really comfortable sleep
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: StevenL
from North Carolina
Gender:Male
Verified Purchase:Yes
This isn't our first Tuft and Needle Mattress-we're had a king size for four or five years now and just love it! This mattress is for our guest bedroom...
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Rob S.
from Phoenix, AZ.
Gender:Male
Verified Purchase:Yes
By far the best bed I've ever slept on. I sleep soundly and comfortably every night, and wake up with ZERO joint aches and/or back pain.
To be clear, this is a firm mattress (better for your back, sleep posture, etc.), but it's like sleeping on a cloud that hugs your body throughout the night.
Just buy the dang thing and stop thinking about it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle