Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
4
on January 29, 2018
Posted by: Anonymous
i've only had it a few weeks and want to make sure it doesn't lose it's shape. the last mattress I had only lasted 10 months and it was a serta. 2 people have recommended T&N and I've very happy so far!
The packaging was not like the video set to me about setting up the bed. When we removed the outer wrap, the vacuum sealed bag (needing to be cut) was already unsealed and the bed just opened right on the floor. At least the bed frame was close by and we didnt have to move it much, but we would have preferred to unwrap it like the video. I understand a small complainant, but then we realized it had a few marks, dirt, dust, whatever, cleaned it up, but still. Also, after 2 weeks, I am not sure if I miss my old bed, IKEA, I still am not sure I like it, however, the price point is good enough to power through and keep it regardless of the delivery condition, and unsure sleep comfort. This is the reason for a 5, right down the middle, not bad, not great. Eh, got a new bed in the mail.