Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Return customer
from NY
Gender:Female
Verified Purchase:Yes
Super comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Scout
Verified Purchase:Yes
It's a lot smaller than I thought it would be. After a month I can still smell the plastic fume smell from the mattress. I want to give it a little bit more time to figure out if I want to keep it but at this point it's looking like it will be rehomed.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 23, 2021
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re disappointed with your purchase. Quality is very important to our company and we'd love to hear from you directly, so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
Posted by: Tracey B.
from Charles town, WV
Gender:Female
Verified Purchase:Yes
We were skeptical but it’s amazing. We haven’t slept this good in years. It is sooo comfy. Your body just sighs “ahhhhh” the second you lay down. We are not disappointed in this purchase. It has far exceeded our expectations.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: LJor
Verified Purchase:Yes
Much more firm than expected. Needed multiple toppers.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 22, 2021
Hi there, we appreciate you taking time to write a review to share your experience with us. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable. We definitely want to know more about your situation to see if we can help. Please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: John H G
from Livonia, MI
Gender:Male
Verified Purchase:Yes
This is our 3rd Tuft and Needle. We love the mattresses. We bought one for ourselves first and then bought one for each of our kids because they were so comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Nick41
Gender:Male
Verified Purchase:Yes
Took a week or so but turned out to be very comfy.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Crockett
from Arkansas
Gender:Female
Verified Purchase:Yes
I bought this bed for our growing 9 year old daughter, it took her a couple of nights however she sleeps like she has been given a Benadryl now. Looking at purchasing my husband and I a new mattress now.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Emillia
Verified Purchase:Yes
I am a heavy side sleeper with three animals, and this mattress is exactly what I was hoping for! I sleep more comfortably than ever before, and I can push the dogs around without disturbing the cat. Great mattress for the price, would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle