Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Clintavo
from Wisconsin
Gender:Male
Verified Purchase:Yes
a little too firm
Written by a customer while visiting Tuft & Needle
Posted by: Lorella
Gender:Female
Verified Purchase:Yes
Great Value! This is so much for the money. Not too hard or soft. This is for our guests and it will suit everyone needs! I would recommend this to anyone who wants a good value
Written by a customer while visiting Tuft & Needle
Posted by: South western
Gender:Female
Verified Purchase:Yes
I previously had two of the tuft and needles original mattresses that were so comfortable, this one that I recently bought doesn’t feel the same and is actually uncomfortable, I am regretting purchasing it now.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 28, 2021
We appreciate you taking the time to share your feedback with us; I'm sorry to hear your new T&N Mattress isn't where it should be! It can take a week or two to break in fully but don't be afraid to reach out to us at 8778422586 or support@tn.com to explore your options. We never want you to feel stuck with something you don't love and hope we can remedy this for you soon.
Written by a customer while visiting Tuft & Needle
Posted by: Satisfied Customer IL
Verified Purchase:Yes
A very fine product - and glad to be supporting a company with a highly responsive team members and great service!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ashley Pople
from New York, NY
Gender:Female
Verified Purchase:Yes
The most comfortable mattress I've ever had!
Written by a customer while visiting Tuft & Needle
Posted by: DL CT
from Greenwich, CT
Gender:Female
Verified Purchase:Yes
Very comfortable mattress. Glad I purchased it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Cole F.
from Vancouver, WA
Gender:Female
Verified Purchase:Yes
Such a great mattress. I was expecting some smell or "off gassing", but there was none. Easy to unroll. I was sleeping on my new mattress a couple hours after unrolling. I've never slept so well in my life! It's been a great experience from ordering to delivery. I highly recommend this matress and the company.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Victoria Louise
Verified Purchase:Yes
This is my 5th mattress. Not much more I can say.
Written by a customer while visiting Tuft & Needle