Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
4
on October 23, 2017
Posted by: Anonymous
It's very comfortable the only complaint I have is that it gets hot...
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on October 23, 2017
Posted by: Anonymous
MY mattress is so comfortable, I don't wake with a back ache anymore.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on October 23, 2017
Posted by: Anonymous
I already have recommended so 10 sounded right
+ getting a great night of sleep so far. I wasn't sure when we first opened it up. It was much more firm than what we were used to. Had a pillow top with an added memory foam so we were really soft before. The T&N mattress is firm but has great support in lower back and shoulder area which I have had issues with in the past. It's also a lot easier to get out of since I'm not climbing out of a hole from sinking into the pillow top and added memory foam
Thank You
+ getting a great night of sleep so far. I wasn't sure when we first opened it up. It was much more firm than what we were used to. Had a pillow top with an added memory foam so we were really soft before. The T&N mattress is firm but has great support in lower back and shoulder area which I have had issues with in the past. It's also a lot easier to get out of since I'm not climbing out of a hole from sinking into the pillow top and added memory foam
Thank You
Written by a customer while visiting Tuft & Needle
Customer Rating
4
on October 23, 2017
Posted by: Anonymous
Love the setup and how quickly it came and also the one flat fee price. Mostly love the bed except for the edges
Written by a customer while visiting Tuft & Needle
Customer Rating
4
on October 23, 2017
Posted by: Anonymous
I'm still trying to adapt to my new sleep surface and am fairly satisfied. My two biggest drawbacks of the mattress in general (so far) are the rounded edges that do not support sitting on the edge of the bed to put on socks, etc. The other problem is trying to keep the bedding in place. I have a bad back & neck and have to end up putting the sheets and quilt back on the bed every morning because there is nothing to hold them in place. That is a real chore and causes me added pain. I'm hoping to find a fix for this soon - as I can't enjoy the mattress and determine if it is sleep compatible for me when I'm constantly in pain and struggling to stay covered up.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on October 23, 2017
Posted by: Anonymous
It’s been 10 days and we love it! A great buying experience and delivery process!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on October 23, 2017
Posted by: Anonymous
Price
Speed of delivery
Ease of set up
Comfort
Your website is amazing. Love your story, transparency, policy of donating mattress if customer isn't satisfied. That made my decision easy.
Will be purchasing 3 twins in near future. Thank you- you're running a great business.
Speed of delivery
Ease of set up
Comfort
Your website is amazing. Love your story, transparency, policy of donating mattress if customer isn't satisfied. That made my decision easy.
Will be purchasing 3 twins in near future. Thank you- you're running a great business.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on October 23, 2017
Posted by: Anonymous
Comfortable mattress, great price, and ease of delivery and placement.
Written by a customer while visiting Tuft & Needle