Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Justin 7276
from Atlanta, Ga
Gender:Male
Verified Purchase:Yes
Mattress is really firm as it should be to begin with. It sends to get better and better.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Disco Donna
from Phoenix AZ
Gender:Female
Verified Purchase:Yes
Fantastic. This our second one. My son has scoliosis and this matters has helped with back pain.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Janet123
Verified Purchase:Yes
My new bed is so comfortable it’s like sleeping on a cloud I love it
Written by a customer while visiting Tuft & Needle
Posted by: Sandy in Vermont
from Vermont
Gender:Female
Verified Purchase:Yes
Very happy with my mattress. Supportive without feeling hard. No sinking in so it’s easy to change positions without having to heave yourself out of a hole. Made a huge difference in my back pain.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on December 12, 2022
Posted by: metesting
from newyork
Gender:Male
test
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: EJ Powell
from FLORIDA
Gender:Female
Verified Purchase:Yes
It isn't what I thought it was going to be. It's too HOT.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: bobby 1
from arizona
Gender:Male
Verified Purchase:Yes
i feel my bed had some type of mite or bug when i opened the bed. Thank you.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 14, 2023
Hi Bobby! Thank you for your candid feedback, we're sorry to hear the mattress wasn't what you were expecting when it arrived. We make our mattresses with freshly poured foam and take great care when packaging each mattress on its way to your home. We don't want you to feel stuck with something you don't love and we'd be happy to take a look alongside you, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Mr. C
from Northern Illinois
Gender:Male
Verified Purchase:Yes
We ordered it on recommendation from our daughter. She had visited from Colorado. She had bought one herself, and said we needed to replace the 20 year old box spring and mattress with this foam model. We took her at her word.
Written by a customer while visiting Tuft & Needle