Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5
on April 2, 2018
Posted by: Anonymous
So comfortable! Just the right amount of firmness! Light enough to set up on my own!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on April 2, 2018
Posted by: Anonymous
Fast shipping. Easy set up. Comfortable mattress. Great value.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on April 2, 2018
Posted by: Anonymous
Comfortable but supportive. Makes sleeping a pleasure and my wife’s back does bother her sleeping anymore.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on April 2, 2018
Posted by: LaWanda
So far I have been very happy with the bed. It is for my daughter, and she has said it is comfortable. I like how fast it shipped, and how I heard the company stood behind their warranty. One of the main reasons I chose it though was because I put it in an antique bed frame that a standard full mattress wouldn’t have fit in due to the construction inset of wood at the inside of the headboard and foot board. This mattress fits beautifully!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on April 2, 2018
Posted by: Anonymous
Very comfortable mattress. Not hot. No more backaches.
Written by a customer while visiting Tuft & Needle
Customer Rating
4
on April 2, 2018
Posted by: Anonymous
so comfortable and affordable!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
on April 2, 2018
Posted by: Anonymous
It is very comfortable when I lie on my back, but I am a side sleeper. I am a female, 5’3” and 118 lbs. I don’t know if I weigh enough to sink into the top layer as the advertisement shows. My husband in 6’3” and 310 lbs and the mattress is fine for him.
My neck and left shoulder hurt for over a week after my second night. My shoulder doesn’t sink into the bed as the advertisement said it would. The mattress doesn’t conform to my body when I’m on my side. I still have to put a blanket in the curve between my hips and torso because the mattress isn’t conforming to that area, which doesn’t keep my spine straight. The mattress fits fine around the lower half of my body.
I REALLY like what the company stands for, which is why we chose to try this over other companies. I did many comparison reviews over several weeks. The t&n website we ordered through was a billboard advertisement with the website about “the truth about greedy mattress stores”. That site never showed us the option of the other mattress you sell with 3 layers, or pillows, sheets, etc. I clicked on everything I could click on to see if I was missing anything. I even “chatted” and they confirmed you had a pillow, but could never find where to purchase it. That link should have all the items you sell. I didn’t even think to see if there was another site for t&n with all your products until my brother mentioned it because he’s also been researching mattresses.
My neck and left shoulder hurt for over a week after my second night. My shoulder doesn’t sink into the bed as the advertisement said it would. The mattress doesn’t conform to my body when I’m on my side. I still have to put a blanket in the curve between my hips and torso because the mattress isn’t conforming to that area, which doesn’t keep my spine straight. The mattress fits fine around the lower half of my body.
I REALLY like what the company stands for, which is why we chose to try this over other companies. I did many comparison reviews over several weeks. The t&n website we ordered through was a billboard advertisement with the website about “the truth about greedy mattress stores”. That site never showed us the option of the other mattress you sell with 3 layers, or pillows, sheets, etc. I clicked on everything I could click on to see if I was missing anything. I even “chatted” and they confirmed you had a pillow, but could never find where to purchase it. That link should have all the items you sell. I didn’t even think to see if there was another site for t&n with all your products until my brother mentioned it because he’s also been researching mattresses.
The other mattress might work for my size. I just want to sleep on my side without neck and shoulder pain.
We have had the mattress two weeks now, and we’re waiting to see if there is improvement. I changed my pillow, but my shoulder still bows in - on top of the mattress-instead of sinking in. If this doesn’t change we’ll be contacting you to return it.
We have had the mattress two weeks now, and we’re waiting to see if there is improvement. I changed my pillow, but my shoulder still bows in - on top of the mattress-instead of sinking in. If this doesn’t change we’ll be contacting you to return it.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on April 2, 2018
Posted by: Anonymous
Best Bed Purchase I have made in years!
Written by a customer while visiting Tuft & Needle