Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Anonymous
from Pace,florid
Gender:Female
Verified Purchase:Yes
Not comfortable
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 26, 2021
Hi there. Thank you for taking time to leave a review. We're sorry to hear the mattress was been uncomfortable for you and will pass your comments along to our Product team. If you would like to troubleshoot or need help with a return, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Chris4
Gender:Female
Verified Purchase:Yes
So comfy, I could lay in this bed allll day long!!!
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Toriw
from Arizona
Gender:Female
Verified Purchase:Yes
It's nice and thick and I definitely feel that my mattress is protected. However, I feel that it could be tighter.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jim R.
Verified Purchase:Yes
I replaced our 20 year old standard martress with the Tuft&Needle original. After months of research online I decided on the T&N. So far I am very happy with my choice.
Written by a customer while visiting Tuft & Needle
Posted by: Erika V
from Orlando Fl
Gender:Female
Verified Purchase:Yes
My daughter absolutely loves this mattress! She had one at our old home and insisted on another for our new home. As soon as we opened it she immediately laid down with a huge smile on her face as she outstretched her arms embracing the mattress!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: My dogs are jerks
Verified Purchase:Yes
The mattress is great. I’d give it 5 stars but the protective cover I ordered shipped separately. My dogs had already bled on the bed before the cover arrived. (They like to wrestle)
Written by a customer while visiting Tuft & Needle
Posted by: Stephani L
from Minnesota
Gender:Female
Verified Purchase:Yes
Awesome service. Great product. Fast shipping
Written by a customer while visiting Tuft & Needle
Customer Rating
5
So far it's everything promised
on September 18, 2021
Posted by: IAmSecretlyAFurnace
from New York
Gender:Female
I recently replaced my ancient tradition mattress with a queen original TN, and I am very pleased so far. After about a week of sleeping on it and letting my body adjust, my back pain is virtually gone. Also, I'm a hot sleeper but this mattress doesn't seem to retain the kind of furnace-like heat my old one did--I used to wake up in a sweat about once a week and it simply hasn't happened yet while sleeping on this mattress. For reference, I'm 5'7", approx 160 lbs, and a combo side and back sleeper. It has the perfect firmness to support my back without squishing my shoulders when I'm on my side. Shipping was fast and although the box showed up looking a little dilapidated the mattress inside was well protected by multiple layers of plastic. It unrolled quickly and was comfortable enough to sleep on almost immediately (but I had also moved that day so I was exhausted and would have gladly slept on the floor).
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle