Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Tony16
from Phoenix Arizona
Gender:Male
Verified Purchase:Yes
Not the comfort I thought it would be.
Written by a customer while visiting Tuft & Needle
Posted by: A woman’s opinion
from Pennisula
Gender:Female
Verified Purchase:Yes
Feels like. Putting in your favorite pjs
Comfy yet firm so far we are happy but still. Testing
Comfy yet firm so far we are happy but still. Testing
Written by a customer while visiting Tuft & Needle
Posted by: Maggie2020
Verified Purchase:Yes
The best mattress I have ever slept on.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: MY Li
from Brooklyn, NY
Gender:Female
Verified Purchase:Yes
Very comfortable mattress, whole family tried it and like it a lot. Taking one star away for lacking side support. Bought the mattress for my daughter, when lying down with her to put her to bed, feels like I’m going to fall. This is with most foam mattresses, we have three other brands in use; this one is on the softer side. Not an issue for normal sleeping with proper size.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: arnie6446
from Syracuse, NY
Gender:Male
Verified Purchase:Yes
After going through 4 mattresses in less than 10 years because we couldn't find a mattress firm enough for our backs, yet soft enough for our shoulder, we decided to try the T&N. We are very happy with this mattress and we don't complain of aches and pains when we wake up.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dannyboi
from Boston
Gender:Male
Verified Purchase:Yes
Had to purchase a topper to sleep on this mattress was extremely firm. For the price was extremely upset wit the quality!
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 15, 2021
Hi there. Thank you for taking time to share candid feedback about your experience. We're sorry to hear the mattress has felt too firm for you and will pass your comments along to our Product Team. If you would like to further troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Rad life decisions
from Austin, TX
Gender:Male
Verified Purchase:Yes
If you are used to firm mattress, I would suggest looking elsewhere.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 19, 2021
Hi there. Thank you for taking time to leave a review. We're sorry to hear the mattress was not a good fit for you and will share your feedback with our Product team. If we can help with anything moving forward, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Not as comfortable for side sleeping pregnant wome
on January 19, 2021
Posted by: Lanners
from Connecticut
Gender:Female
Verified Purchase:Yes
I have been waiting to write a review for over a month now. I should state I am currently 32 weeks pregnant and have almost always slept on my left side. The first week was torture sleeping on the mattress (now have had it for about 6 weeks). I almost was going to call to send it back. Now it has gotten better and more comfortable, but I still wake up at least twice a night to reposition due to my left shoulder hurting. Hoping I will have an easier time after baby arrives.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 19, 2021
Hi there. We appreciate you taking time to leave a review about your experience and will share your feedback with our Product Team. If you're interested in troubleshooting, please reach out to our Customer Experience team at support@tn.com or 877-842-2586. We're happy to help!
Written by a customer while visiting Tuft & Needle