The whole process was very easy and convenient. The mattress arrived in 3 days after purchase and the setup was a breeze. Mattress is very comfortable. I read a lot of reviews on tuft and needle as well as others. Cost alone was worth trying in my opinion, but the reviews were very good too. A lot said the mattress is on the firm side, but I feel like it’s just right. My wife agrees. I have already recommended a friend try out tuft and needle.
The mattress is supportive without being hard. It has eliminated a lot of pain from my daily life. Also, it doesn't hurt that it is very affordable, I have already recommended it to friends and co-workers.
I've had my mattress for about 3 weeks now and while it's very comfortable, it's not as supportive as I'd hoped and the body temperature regulation isn't improved from my previous mattress either. I'm currently undecided on whether I will keep this mattress.