Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5
5 YEARS OWNED! LOVE IT!
on January 29, 2022
Posted by: Anonymous
from Macomb, MI
Gender:Female
We bought our king sized T&N right before we moved in our house, so it’s been over 5 years used. It sleeps like it did on day 1. It took a couple weeks to get used to, as it is a firm mattress, but now? Getting into this bed is the BEST part of my day. It’s incredibly comfortable, my back pain has subsided (from years of sleeping on a super soft mattress). I came on the site to check out their blankets and sheets. This is an honest, not paid, not endorsed review. T&N is our mattress provider for life. As soon as my daughter is big enough for a twin, T&N will be our only option.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jen R
Gender:Female
Verified Purchase:Yes
Super comfy and easy setup! Repeat customer - love your mattresses!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: TA Pappas
from Massachusetts
Gender:Male
Verified Purchase:Yes
Very happy with mattress. Back feels great with firmness of the 10” depth
Written by a customer while visiting Tuft & Needle
Posted by: Goldilocksx2
from AZ
Gender:Female
Verified Purchase:Yes
We got this from a recommendation from my daughter who purchased hers and liked it so much. We are glad we did. Super supportive and comfy. We are larger people and found it to be like a Goldilocks sleep. Liked it so much we purchased a Mint mattress as well for another room and are looking forward to that one to replace our other major brand named tempur cooling mattress that costed thousands more. Don’t hesitate. Great mattresses great company
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: KBurr
from Cincinnati, OH
Verified Purchase:Yes
Incredibly comfortable! Absolutely recommend.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Michael Cor
from RI
Gender:Male
Verified Purchase:Yes
Very good supportive mattress.
Very well packaged. Just put it on your bed frame and presto, a good nights sleep
Very well packaged. Just put it on your bed frame and presto, a good nights sleep
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Smaller than measurements indicate
on January 26, 2022
Posted by: Cak87
from Chicago, IL
Gender:Female
We bought a king size T&N about 3 years ago and have loved the comfort; however, it never properly fit our bed frame. There are several inch gaps on all sides. All this time I thought our bed frame was too big, but since we are moving and buying a new frame now, I finally actually measured the mattress. Our king is only 74w x 78L! This is unacceptable as now I won’t be able to find any frame to fit correctly. Very disappointing.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 26, 2022
Hi there. Thanks for your review. We're sorry to hear you're unhappy with your purchase but want to remind you that all T&N mattresses sold through authorized retailers come with a 10-year limited warranty. Please reach out to support@tn.com or 877-842-2586, if you would like to pursue a warranty claim or otherwise troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Robernea
from Los Angeles
Gender:Female
Verified Purchase:Yes
So i have this mattress but recently moved. I obviously ordered it again because it is great and amazing but this new that i ordered seems smaller in all aspects. Im 5’9” and with this new one it is not as thick as before, it is not at long and wide as the previous one that i had. Im referring to the queen size. It feels more like a full. I wish i can get a different one.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 26, 2022
Hi there. Thanks for your review. We're sorry to hear you're unhappy with your purchase but want to remind you that all T&N mattresses sold through authorized retailers come with a 10-year limited warranty. Please reach out to support@tn.com or 877-842-2586, if you would like to pursue a warranty claim or otherwise troubleshoot.
Written by a customer while visiting Tuft & Needle