Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Rose K
from Casa Grande AZ
Gender:Female
Verified Purchase:Yes
All of our Beds are from Tuft n Needle. Amazing Quality at a fantastic price. I won't ever use another company.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Don’t buy this mattress
on February 6, 2022
Posted by: Sb28
from New York
Gender:Female
Mattresses are supposed to last a long time. Especially at these prices. We’ve have this mattress for about 3 years now and I cannot tell you the intense back pain it has given my husband and I. At first we loved it! But over time it’s gotten so bad it’s hard for us to get out of bed and we are 31! When we go on vacation or sleep at other homes for a few days we are miraculously fine then when we sleep at home the low back pain comes back. Don’t make the same mistake we did. Hopefully we can save to get a higher quality product soon.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, February 7, 2022
Hi there! Thank you for taking the time to provide your feedback regarding our T&N Original mattress. We're sorry to hear that you are not sleeping well on your mattress. Our mattresses come with a 10-year limited warranty that covers andy sagging or indentation over 3/4 of an inch as well as any manufacturing defects. Feel free to reach out to our team at 877-842-2586 or support@tn.com and we'd be more than happy to help troubleshoot any comfort issues.
Written by a customer while visiting Tuft & Needle
Posted by: Jaylynn
from Belleville, IL
Gender:Female
Verified Purchase:Yes
I bought a full sized Tuft&Needle mattress about three years ago and my sleep improved greatly. When I got married, it became evident that my fairly tall husband was going to need something longer so we decided to get a California King. We both get amazing sleep and it is so comfortable. The full went into the guest and I’m so happy we have such nice and comfortable mattresses. It was a great purchase!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sleeping very well
from California
Gender:Male
Verified Purchase:Yes
Very comfortable. Sleeps cool. Even better than an earlier version I had. I have done a lot research and tried other mattresses and this is the best value on the market and is the most eco friendly and does not have any lingering chemical smell like most other mattresses. I like the extra eco testing and certifications they do on these, and they seem to have a unique foam that is really comfortable and environmentally friendly.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Feels Like Sleeping On a Huge Brick
on February 5, 2022
Posted by: Britha
from Chicago
Gender:Female
I bought this mattress for my significant others birthday a year and a half ago. He has chronic back pain so I thought a firm mattress would off some support and ultimately relief. Problem is this mattress is TOO firm. I honestly don’t know who would want a mattress w zero give but if you do, you found it here. We just switched it out for a Sealy Hybrid Premium Silver Chill and wow the quality difference is astronomical. Nectar is the only other budget mattress that i can say feels similar to our Sealy. Tuft & Needle is a skip for sure.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, February 7, 2022
Hi there! Thank you for taking the time to provide your candid feedback. We're sorry to hear that the mattress was too firm for your significant other. We will pass your words along to our team. Feel free to reach out directly to our team with any other feedback at 877-842-2586 or support@tn.com.
Written by a customer while visiting Tuft & Needle
Posted by: Ana S
from PA
Gender:Female
Verified Purchase:Yes
This bed was purchased for our 3 year old who was transitioning out of his crib. It is SO comfortable that I think we might get one too! He sleeps in it from the time he lays down until the next morning without any issues, he loves it that much. Uninterrupted sleep. This was great purchase and I highly recommend it.
Written by a customer while visiting Tuft & Needle
Posted by: Elissamor
from Brooklyn NY
Gender:Female
Verified Purchase:Yes
The mattress arrived on time, and was packaged perfectly. It was very easy to carry it up to my son's 4th floor walk up apartment. It unfolded nicely and is very comfortable. He's had it more than a month and is very happy with it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mary1
Verified Purchase:Yes
Best bed I have ever had
Written by a customer while visiting Tuft & Needle