Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Ebony B
from Philadelphia
Gender:Female
Verified Purchase:Yes
Really don't know how to feel about the bed. The selling point for me is that it was “non toxic”, but when i got the bed the tag said 100% polyester. Never heard of non toxic polyester so I feel like I got duped.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Melanielove367
from Texas
Gender:Female
Verified Purchase:Yes
Love the new mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Susan T.
Verified Purchase:Yes
Thick and comfortable
Written by a customer while visiting Tuft & Needle
Posted by: Klein889
Verified Purchase:Yes
My girls live their new Tuft and Needle mattresses!!!
Written by a customer while visiting Tuft & Needle
Posted by: Sandra Easton
Gender:Female
Verified Purchase:Yes
Wonderful mattress nice and comfy
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Beth M.
from Bennington, VT
Gender:Female
Verified Purchase:Yes
Soft yet supportive...it is awesome!!! We are so glad we upgraded my daughter from a twin to this!!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tom P
from Arizona
Gender:Male
Verified Purchase:Yes
Have 2 of them. Might need to get a topper. We'll see.......
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Don’t buy
Verified Purchase:Yes
Extremely uncomfortable. I bout a mattress topper within the 2nd week. Would not recommend
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 26, 2020
Hi there. Thank you for sharing your experience with us. We're sorry to hear the mattress has felt uncomfortable for you. We'll share your feedback about the firmness with our product team. In the mean time, if you would like to troubleshoot or need help with anything moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle