Bed has been fantastic and with zero issues. Long term satisfaction is still not known because we've had it for less than a month so I cannot give it more than a 7 due to time. That said, my wife and I are incredibly satisfied with the whole process and the product.
My husband and I are so happy with this mattress. It is so comfortable and we do not get hot like we did with our other mattress. I will always recommend this mattress to everyone!