Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: JOTIMNUSA
from MPLS
Gender:Male
Verified Purchase:Yes
So far the T & N mattress is working just great. I am averaging about an hour more sleep during the night. The mattress is very comfortable. A mattress review at 1 year, 3 years, and 8 years would be much more beneficial to everyone reading these reviews.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Aleana Preston
Verified Purchase:Yes
Great sleeping experience! Just the correct firmness. It was simple to setup from the box, too!
Written by a customer while visiting Tuft & Needle
Posted by: Alvin S
from Florida
Gender:Male
Verified Purchase:Yes
Amazing nights sleep after I purchased this mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bill55
Verified Purchase:Yes
You would have to ask my mother, I bought it for her
Written by a customer while visiting Tuft & Needle
Posted by: Jack T
from NYC
Gender:Male
Verified Purchase:Yes
Was recommended by a friend. Side sleeper formerly on a box spring. My expectations were high and were not met. The bed is bad. It’s okay but my sleep isn’t markedly improved by any means and I have some new onset lower back stiffness after using it for several months which I hope isnt directly related. I wouldn’t bother writing a negative review if i hadn’t been asked to but for the price point I can say it is not worth the money.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 15, 2021
Hi there. We're sorry to hear you haven't been able to sleep comfortably on your mattress. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Victoria Louise
Verified Purchase:Yes
This is my 5th mattress. Not much more I can say.
Written by a customer while visiting Tuft & Needle
Posted by: Jimothy Cricket
from Phoenix AZ
Gender:Male
Verified Purchase:Yes
This is my second standard mattress. The last one lasted about 4 years in good quality and was pretty bad after 6
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Artsymj
Verified Purchase:Yes
We switched to a queen mattress from you because the full wasn’t as big as the old mattress and didn’t fill out the frame! So, I really don’t know what the quality is like. We donated it to a single mom who needed it.
Written by a customer while visiting Tuft & Needle