Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: kriiiiisty
from Cleveland, OH
Gender:Female
Verified Purchase:Yes
After sleeping on a full with my partner for almost two years, this is a heavenly dream. Great firm mattress, we have been having the best night's sleep.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lydia G
Verified Purchase:Yes
Very comfortable, good,quality, excellent service.
Written by a customer while visiting Tuft & Needle
Posted by: Cailtin
from Gilbert, AZ
Gender:Female
Verified Purchase:Yes
Wonderful Investment I would recommend this mattress to anyone. I was actually recommended this mattress by one of my best friends and I’m glad I got it cause it’s a dream. Don’t think just get it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Unhappy Customer
from FL
Gender:Female
Verified Purchase:Yes
I’ve ordered a mattress before with you guys and it was soft and fluffy however with this recent purchase, the mattress is too firm.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , March 14, 2022
Hi there! Thank you for taking the time to provide your feedback on the T&N Original Mattress. We're sorry that you are finding the mattress to be too firm. We haven't changed the feel of the mattres so we will pass this info along to our quality team. Sometimes there can be a noticeable difference between an old mattress versus a new one as the new one has not been broken in yet. Our team is more than happy to look into this issue for you. Please reach out to us directly at 877-842-2586 or support@tn.com and we'd be glad to see how we can help.
Written by a customer while visiting Tuft & Needle
Posted by: Sean82
Verified Purchase:Yes
Company is legit. They shipped mattress immediately. Nice bed for price.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Petoskey, MI
Gender:Female
Verified Purchase:Yes
our bed is extremely comfortable. I also enjoy how quiet it is because it doesn’t have any springs. I highly recommend tuft & needle!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Peggy Waters
Verified Purchase:Yes
It’s a very comfortable bed. That being said it slides off the box spring all night. My husband is 68 so no we cannot put it just on a frame that would be way to low to get out of. Sorry
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, March 10, 2022
Hey there. Thanks for sharing candid feedback about your experience so far. To help keep the mattresses in place on the box springs (or any slippery frame/foundation), we recommend using an inexpensive mattress grip between the bed and the frame. We hope this helps! If you have any other questions or concerns, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Sanna
Verified Purchase:Yes
Great mattress!!! Our guests really sleep well and in comfort on our new Tuft & Needle mattress. I like that it’s moveable for stretching a fitted sheet. This is our second Tuft & Needle. Love our king size that we’ve had for about six years. The Best!!!
Written by a customer while visiting Tuft & Needle