Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Anonymous
from New York
Gender:Female
Verified Purchase:Yes
it is amazing!
Written by a customer while visiting Tuft & Needle
Posted by: DK SF
Verified Purchase:Yes
Mattress is very soft not comfortable
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 9, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you're not sleeping well on the mattress. If you would like to return within the 100-night trial please reach out to our team directly at 877-842-2586 or support@tn.com. We're always happy to help!
Written by a customer while visiting Tuft & Needle
Posted by: KarenOL
Gender:Female
Verified Purchase:Yes
We are very pleased with our new mattress - super comfortable - getting a great rest on this mattress!!! Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Please sell the cover separately!
on May 7, 2022
Posted by: coryw777
from Ontario, CA
Gender:Male
I bought this a couple years ago and love it, I really wish I could buy just the cover separately though to change it out. Please do this for your customers. I’d really appreciate it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Paul in SoCal
from San Diego, CA
Gender:Female
Verified Purchase:Yes
Our second Tuft & Needle mattress purchase. This time we upgraded to a Cal King. Just like our Queen, most comfortable sleep ever. We’re getting ready to buy a third mattress soon. We’ve never had any interest in looking at other mattress companies. Also the best value for the extraordinary quality.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Okay overall
on May 2, 2022
Posted by: S1234
from Beaverton, OR
Gender:Female
It’s a nice mattress. It just loses stars for us specifically because we get hot on it, and it’s not totally comfortable for our liking. We will try and exchange for a different one.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 3, 2022
Hi there! Thank you for taking the time to provide your feedback regarding the T&N Original mattress. We're sorry to hear that the mattress wasn't a perfect fit. Please reach out to our team directly at 877-842-2586 or support@tn.com and we'd be more than happy to help with an exchange within the 100-night trial or help troubleshoot any comfort issues you are experiencing.
Written by a customer while visiting Tuft & Needle
Posted by: Alam
Gender:Male
Verified Purchase:Yes
Great sleep highly recommend
Written by a customer while visiting Tuft & Needle
Posted by: QPuri
from Huntington, NY
Gender:Male
Verified Purchase:Yes
Most comfortable mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle