Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Jane K and Jack H
Verified Purchase:Yes
Simply a great bed, firm, comfortable and get to snuggle in.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: EJWJR
from Pittsburgh, PA
Gender:Male
Verified Purchase:Yes
Comfortable as can be, does not have traditional mattress smell, (main reason we purchased tuft & needle), only problem is now we need to buy two more for our other kids and one for our room!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Divinely comfortable, 6 years on
on September 15, 2021
Posted by: Annes
from New Orleans
Gender:Female
Nothing beats the comfort of my Tuft & Needle mattress! And you'd never know that I've had mine for 6 years now; it's just as good as the day it arrived. If T&N wants to design a sofa bed next so that I can take care of my guests, that would be fabulous . . .
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: DawnF
Gender:Female
Verified Purchase:Yes
We first used this mattress while renting a house for the winter. The mattress was so comfortable we ordered them for our new home. One came with open plastic and a black oil stain. The company responded quickly and sent a new mattress and said to keep the stained one or donate it.
Highly recommend.
Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bob Hannah
Verified Purchase:Yes
Way too soft.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: henry's person
Verified Purchase:Yes
this mattress is awful. its so soft and uneven (firm-ish in the very middle, absurdly soft at the edges) it's hard to even turn over. Even sitting on the edge of it is a joke, it sinks down so much I'm halfway to sitting on the bed frame.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, June 26, 2023
Hi Henry! We're sorry to hear your T&N Original Mattress hasn't been providing support. We strive to provide quality sleep for years to come, so we back our mattresses with both our 10-year limited warranty & 100-Night Sleep Trial. This way, you don't have to feel stuck with something you don't love. Please feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: ARick
from Atlanta, Ga
Gender:Female
Verified Purchase:Yes
Our oldest Tuft & Needle mattress is 7 years old and still in great condition. We just ordered a brand new one for a family member and plan to order yet another one in the future. So comfortable for all of us.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jschmit
from Vero Beach Fl
Gender:Female
Verified Purchase:Yes
Having suffered for 11 mths with sciatica, sleeping on a pressure releasing mattress is a must.
So far so good! Very well packed, shipping quick and very happy all around!
So far so good! Very well packed, shipping quick and very happy all around!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle