I had so much back and hip pain with our old bed. We took a chance and tried out the bed. I haven't had such good, solid sleep in months! I wake up and have energy again. I was initially worried it would be too soft but it's the perfect combination between medium and firm. For a larger person, it feels so great.
Nicely packaged, fast delivery, and so far very comfortable. I think it'd be fantastic if there was a service to repackage the mattress to a manageable volume again for when I move in a year.