Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: S. Goldstein
from New Jersey
Gender:Female
Verified Purchase:Yes
This is our second Tuft and Needle mattress. Our daughter has had one for several years and when it was time to replace our old mattress it was a no-brainer. This mattress is very comfortable and is just right for a compromise between one person who likes a soft mattress and one who prefers firm. This is just right.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Susan Jane
Verified Purchase:Yes
I was actually disappointed in the mattress. This is the second one i have ordered from you and I thought it was the same on I bought on a previous occasion. My original mattress is much thicker, maybe 12 inches and the new one is much thinner, maybe 9 inches thick. I much prefer the thicker matress.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, July 5, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that your new mattress isn't the same as your previous mattress. The Mint mattress measures at 12" thick and the T&N Original is 9.5" thick. Please reach out to our team at 877-842-2586 or support@tn.com and we'd be more than happy to go over the return or exchange details with you.
Written by a customer while visiting Tuft & Needle
Posted by: Justin 7276
from Atlanta, Ga
Gender:Male
Verified Purchase:Yes
Mattress is really firm as it should be to begin with. It sends to get better and better.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Alal
from Tacoma, WA
Gender:Female
Verified Purchase:Yes
Our favorite mattress! We bought one for a home that we own and rent on Airbnb a few years ago. We always get compliments on it from guests and we personally love to sleep on it when we stay there! Now it’s our favorite mattress, so when it came time to buy a new mattress for our guest bedroom the choice was easy!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lisa C
Verified Purchase:Yes
So comfortable. Worth the money. Great customer service. A win win….
Written by a customer while visiting Tuft & Needle
Posted by: ClarissaA
from New Jersey
Gender:Female
Verified Purchase:Yes
We enjoyed the mattress but are struggling to justify the price
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Carole F.
from New York, NY
Gender:Female
Verified Purchase:Yes
Third T&N mattress we’ve bought for the family. We absolutely love them! They can be a bit firm, but a memory foam topper fixes that.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sgodfrey
Verified Purchase:Yes
We’ve had to purchase numerous mattresses w four kids and college to apartments
My daughter says she has never slept so well in her life !
My daughter says she has never slept so well in her life !
Written by a customer while visiting Tuft & Needle