Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
1
on November 11, 2023
Posted by: Nanadeb
from Midwest
Gender:Female
Over the past 10 years we’ve purchased two king size original T&N mattresses and have been very pleased. However this July we purchased a queen sized original T&N mattress and it was a huge disappointment..it was immediately very squishy and offered no support.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Second t&n mattress and not good
on December 16, 2023
Posted by: Lissigar
from Albuquerque, NM
Gender:Female
Had a queen for a few years before upgrading to a king. Not sure if the other would have done the same, but I'm 4 years into this mattress and I hurt everywhere. I am so uncomfortable and feel like it's just given up all support. I weigh 120 lbs so there's no reason this mattress isn't giving me the full 10 years of good sleep. Unfortunately, now I need a new mattress again don't think I can ever recommend t&n again.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
2nd T&N mattress
on December 13, 2024
Posted by: Deb C
The first lasted 10 years and fingers crossed for the longevity of the new one.
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Not what it use to be
on May 6, 2025
Posted by: Michael L
We have had the mattress for over two weeks. I am not impressed with the quality at this time. We bought it to replace the original mattress that we have had for 8 years. If the quality of sleep does not improve, we will return it. I am very disappointed.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Mesa, AZ
Gender:Male
Verified Purchase:Yes
Very positive experience. Setup was quick and easy. We get far better rest on this mattress than with the old Tempurpedic mattress. There are no hot spots and while it feels softer than the Tempurpedic it's actually more supportive. I would wake up before with a lower back ache that has now gone. The price was very fair as well and the shipping quick.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Happy customers!
from Portland, OR
Gender:Female
Verified Purchase:Yes
Amazingly comfortable and easy to adjust to. We had no aches or pains adjusting to a new mattress. Customer service was kind and extremely helpful tracking our order as it got complicated with Black Friday shipping. Overall painless and enjoy experience all around!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: rcl0
Gender:Female
Verified Purchase:Yes
this was the 3rd mattress from T&N, and for some reason it seems a bit 'mushier' than the other two. Our guest said she left great, but you can't really sit on it without sinking in. I'd give it 5 stars if it behaved like the other 2, but it didn't
Written by a customer while visiting Tuft & Needle
Posted by: Jack C
from New York, NY
Gender:Male
Verified Purchase:Yes
So comfy! Great support and great sleep.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle