Customer reviews from frigidaire.com
Frigidaire - 50 Pint Dehumidifier with Built-In Pump - White
Average customer rating
4.6
(891 Reviews)
Rating breakdown 891 reviews
5 Stars
676
4 Stars
132
3 Stars
29
2 Stars
16
1 Star
38
Customer Reviews for Frigidaire - 50 Pint Dehumidifier with Built-In Pump - White
Customer Rating
5
Dehumidifier for Crawl Space
on October 23, 2022
Posted by: Timbuc2
[This review was collected as part of a promotion.] Have only had it for a few weeks and it’s been working great in our large crawl space, plus it’s very quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works as described
on October 27, 2022
Posted by: KevinMI
[This review was collected as part of a promotion.] I appreciate the ease of switching between continuous drain and the built in bucket when I move the dehumidifier from one location to another. Simply remove the cap and connect a hose or remove the hose and replace the cap.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Purring like a Kitten
on October 28, 2022
Posted by: Mr Gees
[This review was collected as part of a promotion.] Smooth running and seems to be decent on power consumption
Written by a customer while visiting frigidaire.com
Customer Rating
5
So Far So Good!
on November 3, 2022
Posted by: Bish74
[This review was collected as part of a promotion.] I haven't had it that long but its a nice unit, works very well in our 1/2 finished basemen, does the job fairly quick and easy to use!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Worked good for a year.
on November 4, 2022
Posted by: Unhappy Customer01
Worked good for a year. Now it has an error code EC. Won't shut off, and won't work.
Response from frigidaire.comBy Corletta , Online Outreach Specialist, November 7, 2022
We're sorry to hear you're experiencing issues with your dehumidifier displaying EC. An EC code may appear due to excessive outside temperatures or insufficient voltage. Please ensure that the temperature in the room is between 41 and 96 degrees Fahrenheit and the outlet voltage is at 115V(+/-10%). We recommend unplugging the appliance for at least 30 seconds to reset the computer if you have not done so already. If this does not alleviate your concern, feel free to reach out to us via chat M-F 8:30am-8:00pm EST. We’re here, and we’re ready to help! -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works Great!
on November 5, 2022
Posted by: Jenny58
[This review was collected as part of a promotion.] I purchased the dehumidifier for my damp basement. I started it up and the next morning it was noticeably drier and less musty. I also love the automatic pump feature, it allows me to set it and forget it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Dehumidifier
on November 7, 2022
Posted by: Dehummidifier
[This review was collected as part of a promotion.] Works well and you do not have to empty the bucket because it pumps the water to a stationary tubFran
Written by a customer while visiting frigidaire.com
Customer Rating
2
Works great - for as long as it works
on November 11, 2022
Posted by: snooks100
[This review was collected as part of a promotion.] I previously had their 70 pint unit that worked great for approx. 3.5 years until the coils started icing up. I replaced it with this 50 pint unit and it has been operating without issue for about 1.5 years and now it is also icing up the coils.
I contacted Frigidaire and they said to turn it off and unplug it for 24 hours, then restart it at a higher humidity setting and slowly lower the humidity setting until it was where I wanted it. I did this and started it at 65%, after about 12 hours it was still working OK so I lowered it to 50%. About 24 hours later I went down to lower it to my preferred range of 40-45%, but the coils were starting to ice up again. (Note, this is used in our basement and the temperature has not even been close to the lower operating limit (41 degrees) of this unit, so this should not be happening.)
Nothing has changed in the past week and the environment is the same one that it operated without problem for a 1.5 years (and in which the previous one had operated for 3.5 years), so I fail to understand why this happened. Maybe they just aren't as good as they say they are (or as they have been in the past).
Getting in touch with anybody to discuss this issue is an exercise in futility as the website doesn't let me click on any of the contact links to try and discuss this with someone, and their phone contacts are not very helpful in what they can do.
I will need to replace this soon and will look around to see what other alternatives are out there in hopes of finding something that will provide a greater degree of longevity (like in the 3-5+ years of service range).
Response from frigidaire.comBy Christy, Online Outreach Specialist, November 14, 2022
We hear your voice and appreciate that you've taken the time to share your important concerns. Striving to be the best home appliance company in North America, we do value your opinion and we hope to have an opportunity in the future to restore your faith in the Frigidaire brand. If you need immediate assistance, please join us via live chat on our branded web page. ~ Christy
Written by a customer while visiting frigidaire.com