Customer reviews from lg.com
LG - gram Style 16 Laptop - Intel Evo Platform 13th Gen Intel Core i7 with 16GB RAM - 1TB NVMe SSD - White
Average customer rating
4.6
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
15
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for LG - gram Style 16 Laptop - Intel Evo Platform 13th Gen Intel Core i7 with 16GB RAM - 1TB NVMe SSD - White
Customer Rating
4
Amazing laptop amazing screen touchpad not good
on November 6, 2024
Posted by: P100D
from Groton, MA
[This review was collected as part of a promotion.] Outstanding laptop with amazing screen. One problem is the touchpad. It’s too sensitive to clicks, you hardly touch it and it clicks. There is no way to reduces the sensitivity in any of the windows settings and LG doesn’t provide any software as well. It’s a shame. The haptic feedback can be adjusted and it’s working well. Love this thing but touchpad can be annoying
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
on January 17, 2025
Posted by: JojoBelle
from North Carolina
So far so good. I really like it. It is super light weight making it easy to travel with and very quick response. The bigger mouse pad while nice is something I am still getting used to, but so far so good.
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy true, LG Digital Team, February 5, 2025
It's great to hear you're enjoying your LG Gram Style Laptop, Jojo! 💻 Its lightweight design and quick response make it perfect for staying productive or traveling with ease. We're sure that mouse pad will feel natural in no time. If you ever have questions or need support, you can find us @LGUSSupport on social media! 😊 *Joseph
Written by a customer while visiting lg.com
Customer Rating
5
great LG laptop white color
on January 22, 2025
Posted by: 16Z90RS KADW8U1
[This review was collected as part of a promotion.] LG gram 16inch(16Z90RS-K.ADW8U1)
good working and product
color is very nice white color.
good working and product
color is very nice white color.
great product
Response from lg.comBy Anthony, LG Digital Team, February 6, 2025
Thank you for the fantastic review! We're so happy to hear you're enjoying your LG gram 16-inch! 💙 It’s great to know it's working well for you, and we agree – the white color is sleek and stylish. Thanks for choosing LG, and we’re excited to continue being a part of your journey! ^Anthony
Written by a customer while visiting lg.com
Customer Rating
1
Slow, bad track pad, amazing speaker
on March 2, 2025
Posted by: PeterYG
from Florida
This is the worst expensive laptop I have bought ever. It is i7 and high memory, but it is very delayed when playing youtube and others. You wont' believe it is slower than the Gram i bought 2.5 years ago. The track pad was very bad... I read the review that it wasn't good, so I thought how bad it can be. After using it I regretted... The discount was big and thought it was cool design.
The only great feature is the speaker, sound is pretty amazing!
Pros: Style/Design
Quality
2
Features
1
Value
1
Response from lg.comBy LG Digital Care Team, March 2, 2025
Hey there! We appreciate your feedback and are glad to hear you’re enjoying the amazing sound quality. Performance concerns can sometimes be improved with software updates or settings adjustments. If you're experiencing delays with YouTube or other applications, updating drivers, adjusting power settings, or checking for background processes might help. Regarding the trackpad, we understand how important responsiveness is, and we’ll share your input with our team. If you’d like assistance optimizing your laptop’s performance, send us a private message on social media @LGUSSupport, we're happy to help! ^ Diego
Written by a customer while visiting lg.com