Customer Reviews for GE Profile - 36 inches - Convertible - Wall Range Hood - Stainless Steel
Customer Rating
5
This product is amazingly very helpful !!
on January 5, 2025
Posted by: Rabiblesson
from Ohio
Greetings Geappliances, My name is Rabi, and I have had a great time using the range hood for cooking food in my house. As we purchased this product along with our new house almost a month ago, and this product hasn’t ever disappointed us till this very day. Thank you for reading this review patiently and have a nice day.
This range hood, while visually appealing, is unfortunately constructed with poor material quality. After just 2 years, the blower motor has failed, and replacing it costs as much as purchasing a new unit. This design is not only disappointing but also leads to costly replacements. GE should consider improving their product design to avoid overcharging customers for essential parts.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, September 20, 2024
We're sorry to hear that your vent hood motor stopped working and we'd like to assist you. An agent is going to be reaching out to you via email. Please be on the lookout for an email from us, and please note you may need to check your spam folder.
This is a beautiful vent hood, and it works great. Unfortunately, it doesn't work long. The damper flap fails, and binds the blower motor. You'll also find that the replacement of the blower motor costs as much, or more, as the entire unit. it's a problematic design, and I encourage you to perform an internet search for this model and "damper flap failure." This is a known issue, without an affordable fix.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, August 20, 2024
We are happy to hear that you are enjoying your vent hood and its performance. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the damper flap along to our product team to review.