Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(797 Reviews)
Rating breakdown 797 reviews
5 Stars
549
4 Stars
197
3 Stars
24
2 Stars
7
1 Star
20
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Refrigerator
on May 2, 2026
Posted by: Delta Linda
[This review was collected as part of a promotion.] I love the refrigerator. It has a double ice maker.
The no fingerprint stainless steel is a plus!!!
The no fingerprint stainless steel is a plus!!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 4, 2026
Hi there, thank you for sharing your feedback. We’re thrilled to hear you’re loving your refrigerator and the convenience of the dual ice makers. It’s also great to know the no fingerprint stainless steel finish is making a positive difference for you.
We truly appreciate you choosing Frigidaire and taking the time to share your experience. If you ever need assistance or have questions, you can reach us anytime via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
We truly appreciate you choosing Frigidaire and taking the time to share your experience. If you ever need assistance or have questions, you can reach us anytime via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator!
on May 2, 2026
Posted by: LBsi26
I haven't had this refrigerator long, my old GE lasted about 14 years with minor repairs. This Frigidaire refrigerator keeps cold and is very quiet with a lot of space inside. The freezer section is on the bottom something I have to get used to but keeps everything frozen like it should be, I hope I will still have good things to say about it in a year from now.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 5, 2026
Hi, LBsi26! Thank you for sharing your feedback! We’re glad to hear your Frigidaire French-door refrigerator is keeping everything cold, running quietly, and providing plenty of space for your needs. It’s also great to know the freezer is performing as expected—adjusting to a bottom freezer design can take a little time, but it’s designed for convenience and efficiency.
We appreciate you giving Frigidaire a try, and we hope it continues to serve you well for many years to come. If you ever need assistance or have questions along the way, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8 pm EST. We’re always here to help. -Angel
We appreciate you giving Frigidaire a try, and we hope it continues to serve you well for many years to come. If you ever need assistance or have questions along the way, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8 pm EST. We’re always here to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new Refrigerator
on May 3, 2026
Posted by: lacherdi
[This review was collected as part of a promotion.] We love our new refrigerator. It has a lot of space and it is very stylish. I was a bit nervous about having bottom freezer because I was used to the side by side model. I found ways to organize the bottom freezer to fit our needs. I am so happy we made this purchase.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 6, 2026
Hi there. Thank you for your feedback! We’re so happy to hear you’re loving your new refrigerator and finding the space and style to be a great fit. It’s great that you’ve been able to organize the bottom freezer in a way that works for you. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Frigidaire refrigerator
on May 13, 2026
Posted by: Bobbi H
[This review was collected as part of a promotion.] I purchased this online where I could review all the comments good or bad from other customers and a very high percentage were very positive and happy with their purchase.I have had mine for a little over a week and it is wonderful. Very easy to organize, plenty of space. I did turn off the second ice maker located in the freezer because I didn’t need additional ice and I did appreciate the extra room for food. I cannot figure out where the 2 dividers go nor how to reposition the shelves but everything else is great!
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 15, 2026
Good day, Bobbi H! Thank you for sharing your experience! We’re glad to hear that you’re enjoying your refrigerator and that it’s providing the space and organization you were looking for.
Regarding the dividers and shelf positioning, we understand how that can be confusing at first. The placement can vary slightly depending on the model, and some dividers are designed to snap into specific grooves on the shelves or drawers. If they don’t feel like an obvious fit, we recommend referring to your unit’s Use & Care Manual for a diagram specific to your model, which will show the exact configuration and adjustment points for the shelves and dividers.
If you’d like step-by-step help, our support team can walk you through it as well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Regarding the dividers and shelf positioning, we understand how that can be confusing at first. The placement can vary slightly depending on the model, and some dividers are designed to snap into specific grooves on the shelves or drawers. If they don’t feel like an obvious fit, we recommend referring to your unit’s Use & Care Manual for a diagram specific to your model, which will show the exact configuration and adjustment points for the shelves and dividers.
If you’d like step-by-step help, our support team can walk you through it as well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Impressive!
on May 15, 2026
Posted by: Lucybell2016
[This review was collected as part of a promotion.] Impressive is the best word to describe. This fridge checked all the boxes and more!
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 15, 2026
Hello Lucybell2016!
Thank you for sharing your feedback about the Frigidaire Professional 28 Cu. Ft. Standard-Depth French Door Refrigerator model PRFS2883AF. We are thrilled to hear that your refrigerator has been so impressive and exceeded your expectations. It’s wonderful to know that it checked all the boxes and more for your needs. Thank you for choosing Frigidaire Professional for your home, and we hope you continue to enjoy your new refrigerator for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback about the Frigidaire Professional 28 Cu. Ft. Standard-Depth French Door Refrigerator model PRFS2883AF. We are thrilled to hear that your refrigerator has been so impressive and exceeded your expectations. It’s wonderful to know that it checked all the boxes and more for your needs. Thank you for choosing Frigidaire Professional for your home, and we hope you continue to enjoy your new refrigerator for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 18, 2026
Posted by: NCcouple3213
[This review was collected as part of a promotion.] Fridge works great and the dual ice maker is a nice feature. It does run all the time but they did send an email stating that newer fridges do that to keep temperatures consistent.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 20, 2026
Hi NCcouple3213, thank you for your feedback! We’re glad to hear your Frigidaire refrigerator is working well and that you’re enjoying the convenience of the dual ice maker. We also appreciate your sharing your observation about the unit running more frequently. Modern refrigerators are designed to cycle as needed to help maintain consistent internal temperatures and optimize performance, and we’re glad the information we provided helped clarify that.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on May 21, 2026
Posted by: VeronicaW
[This review was collected as part of a promotion.] I recently got the Frigidaire Professional French door refrigerator, and I’ve been very impressed with it so far. The design looks modern and elegant, and it gives the kitchen a high-end feel. The French doors open smoothly, and the inside has a lot of space and smart storage options that make it easy to organize groceries.
One of my favorite features is how well it keeps food fresh. The temperature stays consistent, and the refrigerator runs quietly. The freezer section is spacious, and the ice and water dispenser work great. I also like the bright LED lighting and the fingerprint-resistant finish, which helps keep it looking clean.
Overall, the Frigidaire Professional French door refrigerator combines style, performance, and convenience. It’s a great choice for anyone looking for a reliable and attractive refrigerator for their home.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 22, 2026
Hi there. Thank you for your detailed feedback! We’re delighted to hear you’re enjoying your Frigidaire Professional French door refrigerator. It’s great that the design, spacious layout, consistent cooling, and quiet performance are all meeting your expectations. We’re also glad the LED lighting, fingerprint-resistant finish, and ice and water features are making everyday use more convenient for you.
We truly appreciate you choosing Frigidaire and are happy to have you as part of our family!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We truly appreciate you choosing Frigidaire and are happy to have you as part of our family!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 21, 2026
Posted by: Marshall21
[This review was collected as part of a promotion.] This is the best refrigerator I’ve ever owned
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 22, 2026
Hi Marshall21!
Thank you so much for taking the time to share your feedback with us. We’re truly delighted to hear that your new refrigerator has been the best one you’ve ever owned.
It means a great deal to us to know you are so happy with your purchase, and we sincerely appreciate your support of the Frigidaire brand.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for taking the time to share your feedback with us. We’re truly delighted to hear that your new refrigerator has been the best one you’ve ever owned.
It means a great deal to us to know you are so happy with your purchase, and we sincerely appreciate your support of the Frigidaire brand.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com