Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(820 Reviews)
Rating breakdown 820 reviews
5 Stars
568
4 Stars
201
3 Stars
24
2 Stars
7
1 Star
20
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Frig
on August 29, 2026
Posted by: Karen4144
[This review was collected as part of a promotion.] I love the style with the round handles. Ice in door and extra in freezer is great! Lots of room makes it easy to load and see your items. Just had it a week, so far I really like it.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 1, 2026
Hi Karen4144, thank you for taking the time to share your feedback! We’re delighted to hear that you’re enjoying the stylish design with the round handles, the convenient ice in the door along with the extra freezer storage, and the spacious interior that makes it easy to organize and see your items. We’re glad to know you’re enjoying your Frigidaire refrigerator so far!
We truly appreciate you choosing Frigidaire and sharing your positive experience with us. If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
We truly appreciate you choosing Frigidaire and sharing your positive experience with us. If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge upgrade
on August 28, 2026
Posted by: Tflip87
[This review was collected as part of a promotion.] We purchased this appliance as a replacement for a similar style and really enjoy the upgraded features as well as design of the interior, allowing us to have better storage and organization inside
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 1, 2026
Good day, Tflip87! Thank you so much for sharing your feedback! We’re thrilled to hear that your new Frigidaire refrigerator has been a great upgrade and that you’re enjoying both the updated features and interior design. It’s wonderful to know that the thoughtful storage and organization options are helping make your everyday experience even better.
We truly appreciate you choosing Frigidaire and taking the time to share your experience with us. We hope you continue to enjoy your new refrigerator for years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate you choosing Frigidaire and taking the time to share your experience with us. We hope you continue to enjoy your new refrigerator for years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my refrigerator
on August 27, 2026
Posted by: Dottie 1546
[This review was collected as part of a promotion.] So far I love my Frigidaire refrigerator. Plenty of space. The lighting is good. It looks great.
Response from frigidaire.comBy John, Online Outreach Specialist, August 27, 2026
Hello, Dottie 1546. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 26, 2026
Posted by: Nnew5
[This review was collected as part of a promotion.] The Frigidaire professional series stainless French door refrigerator has, so far, been a great purchase. The interior space is abundant, with plenty of room on the glass shelves to hold everything a family of 5 needs. The shelves are easy to move around and lock together, which is a great feature. The water and ice dispenser on the outside of the door is larger than most others and can easily accommodate all different types of refillable drinking bottles. The dual ice makers was one of the main reasons we purchased this particular fridge. The only complaint I have is the bottom ice maker takes a fairly long time to make ice. After using the ice to fill a small cooler it took over 24 hours for the ice maker to be back to just half full. This is not ideal for an active family who uses ice for sports bottles and coolers on an almost daily basis. I’ve found that the top ice maker produces ice faster. I dump the ice from it into the bottom daily so the supply is replenished quicker.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 28, 2026
Hi Nnew5!
Thank you for sharing such detailed feedback about your Frigidaire Professional refrigerator. We’re delighted to hear that your family is enjoying the spacious interior, flexible shelving, large dispenser, and convenience of the dual ice makers.
We also understand how important a consistent ice supply can be for an active family, and we’re sorry the lower ice maker isn’t keeping up with your needs. We appreciate you sharing this experience and will be sure your feedback is heard by our team.
Thank you for choosing Frigidaire. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing such detailed feedback about your Frigidaire Professional refrigerator. We’re delighted to hear that your family is enjoying the spacious interior, flexible shelving, large dispenser, and convenience of the dual ice makers.
We also understand how important a consistent ice supply can be for an active family, and we’re sorry the lower ice maker isn’t keeping up with your needs. We appreciate you sharing this experience and will be sure your feedback is heard by our team.
Thank you for choosing Frigidaire. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Home, new refrigerator
on August 26, 2026
Posted by: Bmoutie
[This review was collected as part of a promotion.] We are thankful to God/Jesus 1st. The refrigerator adds to this blessing with the size and beauty to our kitchen!
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 28, 2026
Hi Bmoutie, thank you for taking the time to share your feedback! We’re delighted to hear that your new Frigidaire refrigerator adds to the beauty of your kitchen and that you’re enjoying its spacious size. Congratulations on your new home, and we’re grateful to be part of this exciting new chapter!
We truly appreciate you choosing Frigidaire. If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
We truly appreciate you choosing Frigidaire. If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 24, 2026
Posted by: TAS16
[This review was collected as part of a promotion.] Works great!
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 26, 2026
Hi TAS16, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire Professional French Door Refrigerator is working great.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Professional French door initial review
on August 23, 2026
Posted by: Leealan33
[This review was collected as part of a promotion.] Received a Frigidaire Professional French Door about 2 weeks ago. After set up it cooled down in about 8-10 hours and had already made two cycles of ice in the door dispenser. It did take 48 hours for the freezer ice maker to produce ice but now that it’s all cold soaked it’s making ice as it should. Only hiccup so far is the control panel on the door’s edge is a touch pad and the +- buttons work intermittently and make it difficult to adjust temperatures. Otherwise I’m satisfied with the fridge so far.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 26, 2026
Hi there. Thank you for sharing your detailed experience with your Frigidaire Professional French Door refrigerator! We’re glad to hear it cooled down quickly, the ice makers are working well, and you’re satisfied with the refrigerator overall.
We also appreciate you bringing the intermittent touchpad controls to our attention. We understand how frustrating it can be when the temperature adjustment buttons don’t respond consistently, and we’ll be sure to share your feedback with our team. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We also appreciate you bringing the intermittent touchpad controls to our attention. We understand how frustrating it can be when the temperature adjustment buttons don’t respond consistently, and we’ll be sure to share your feedback with our team. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on August 22, 2026
Posted by: Bk0978
[This review was collected as part of a promotion.] Very spacious , love the additional ice maker
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 24, 2026
Thank you for taking the time to share your feedback. We’re delighted to hear that your new refrigerator is off to a great start.
It’s wonderful to know that you’re enjoying the spacious interior and the convenience of the additional ice maker. We strive to design appliances that provide plenty of storage and thoughtful features for everyday convenience, and we’re happy that your refrigerator is meeting your expectations so far.
Thank you for choosing this appliance. We truly appreciate your support and hope it continues to serve you well for many years to come. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that you’re enjoying the spacious interior and the convenience of the additional ice maker. We strive to design appliances that provide plenty of storage and thoughtful features for everyday convenience, and we’re happy that your refrigerator is meeting your expectations so far.
Thank you for choosing this appliance. We truly appreciate your support and hope it continues to serve you well for many years to come. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com