Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(797 Reviews)
Rating breakdown 797 reviews
5 Stars
549
4 Stars
197
3 Stars
24
2 Stars
7
1 Star
20
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Initial Impression
on April 10, 2026
Posted by: tmorrisy
[This review was collected as part of a promotion.] So far, this has been a great fridge for our family. I really like the indoor ice along with the extra in the freezer. It helps with lots of kids and summer coming
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 13, 2026
Hi tmorrisy, thank you for sharing your experience! We’re so glad to hear that your refrigerator has been a great fit for your family, especially with the added convenience of indoor ice and extra storage in the freezer—perfect for keeping up with a busy household and the warmer months ahead.
We appreciate you taking the time to share your feedback. If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
We appreciate you taking the time to share your feedback. If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] We love the fridge but there are a few things that need repairing.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 14, 2026
Hello there, Kim63Red! Thank you for sharing your feedback! We’re very glad to hear that you love your fridge, though we’re sorry to learn that there are a few items that need repair. We’d appreciate the opportunity to help make this right for you and ensure your refrigerator is working as it should.
If you haven’t already, please reach out so our team can assist in diagnosing and resolving the issue.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
- Maico
If you haven’t already, please reach out so our team can assist in diagnosing and resolving the issue.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love!
on April 18, 2026
Posted by: Rach56
[This review was collected as part of a promotion.] When our 16 year old Electrolux refrigerator sprung a leak we choose this Frigidaire as a replacement. They are similar in design/appearance and I really like it!
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 20, 2026
Good day, Rach56! Thank you for sharing your experience! We’re glad to hear you chose Frigidaire as a replacement after your previous refrigerator and that you’re enjoying the similar design and appearance. It’s great to know the new unit is meeting your expectations and fitting well in your home.
We truly appreciate your support and hope your new refrigerator continues to serve you reliably for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We truly appreciate your support and hope your new refrigerator continues to serve you reliably for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire refrigerator
on April 23, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] We had this installed a few weeks ago and love it so far! Plenty of ice and ease of use!
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 27, 2026
Hi, Jon Smith! We’re so happy to hear you’re loving your new Frigidaire refrigerator! It’s great that the ice production and ease of use are meeting your expectations and making everyday use more convenient.
Thank you for taking the time to share your feedback—it truly means a lot to us. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Thank you for taking the time to share your feedback—it truly means a lot to us. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 24, 2026
Posted by: TnT 2530
[This review was collected as part of a promotion.] wish there was a small door tray in freezer. Looks like there should be one there. Overall good frig. Can't seem to find a water filter plug as we are using RO water and don't need the water filter which slows down water dispensing and ice production.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 27, 2026
Hello there, TnT 2530! Thank you for sharing your detailed feedback. We’re glad to hear you’re overall pleased with your refrigerator.
We appreciate your suggestion regarding a small freezer door tray. Design features like shelving and door storage can vary by model, and your comment is helpful insight that we will share with our product team for future consideration.
Regarding the water filter bypass plug, we understand your situation since you are using RO water. Some models are designed to operate with the filter installed for proper water system function, and a bypass plug is not always included or available, depending on the specific unit. We recommend checking your user manual for your exact model specifications or contacting us directly so we can confirm compatible options for your setup.
If you’d like, our support team can also help verify whether a bypass solution is available for your refrigerator model.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate your suggestion regarding a small freezer door tray. Design features like shelving and door storage can vary by model, and your comment is helpful insight that we will share with our product team for future consideration.
Regarding the water filter bypass plug, we understand your situation since you are using RO water. Some models are designed to operate with the filter installed for proper water system function, and a bypass plug is not always included or available, depending on the specific unit. We recommend checking your user manual for your exact model specifications or contacting us directly so we can confirm compatible options for your setup.
If you’d like, our support team can also help verify whether a bypass solution is available for your refrigerator model.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
The best!
on April 25, 2026
Posted by: MamaDehner
[This review was collected as part of a promotion.] I love my Frigidaire! It is the best thing that came out of a bad situation when our other refrigerator kicked the bucket. I would definitely stick with Frigidaire in the future when buying appliances.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 27, 2026
Hello MamaDehner, thank you for sharing your experience! We’re truly glad to hear your Frigidaire has been such a positive replacement during a difficult situation. It’s great to know it has met your expectations and that you would choose Frigidaire again in the future for your appliance needs.
We sincerely appreciate your trust and support, and we’re happy to have you as part of the Frigidaire family.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We sincerely appreciate your trust and support, and we’re happy to have you as part of the Frigidaire family.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Another Reason to Stick With Frigidaire
on April 27, 2026
Posted by: RedBear1961
[This review was collected as part of a promotion.] It took awhile, but we FINALLY have an "all Frigidaire" kitchen! Our Frigidaire dishwasher and range/oven are going strong after 14 years, we wore out our Frigidaire microwave/vent hood and replaced it with the exact same model, and I expect that our Frigidaire refrigerator will give is many, MANY years of worry=free service.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 28, 2026
Hi there, thank you for sharing your feedback! We’re so happy to hear that your kitchen is now fully Frigidaire, and even more delighted that your dishwasher and range/oven have been going strong for 14 years. It’s great to know you chose the same microwave/vent hood model again and continue to trust your refrigerator for many more years of reliable service.
We truly appreciate your loyalty and confidence in Frigidaire products.
If you ever have any questions or need assistance, feel free to connect with us via live chat at Frigidaire.com or give us a call at 1-800-374-4432. Our team is available Monday through Friday, 8:30 AM – 8:00 PM ET.
Thanks again for choosing Frigidaire! — Reed
We truly appreciate your loyalty and confidence in Frigidaire products.
If you ever have any questions or need assistance, feel free to connect with us via live chat at Frigidaire.com or give us a call at 1-800-374-4432. Our team is available Monday through Friday, 8:30 AM – 8:00 PM ET.
Thanks again for choosing Frigidaire! — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 1, 2026
Posted by: ray 87
[This review was collected as part of a promotion.] This is different but the same Model as our prior frig. So far, we are well pleased. Our other lasted 10 years,
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 4, 2026
Hi ray 87!
Thank you for taking the time to share your experience with your Frigidaire refrigerator.
We’re pleased to hear that your new model is meeting your expectations so far, especially after having a previous unit that served you well for many years. It’s always great to know when customers return to our brand and continue to have a positive experience.
Your feedback is truly appreciated, and we’re glad your new refrigerator is off to a strong start.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire refrigerator.
We’re pleased to hear that your new model is meeting your expectations so far, especially after having a previous unit that served you well for many years. It’s always great to know when customers return to our brand and continue to have a positive experience.
Your feedback is truly appreciated, and we’re glad your new refrigerator is off to a strong start.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com