Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(769 Reviews)
Rating breakdown 769 reviews
5 Stars
529
4 Stars
190
3 Stars
24
2 Stars
7
1 Star
19
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Wonderful fridge
on March 7, 2026
Posted by: Mantuano
[This review was collected as part of a promotion.] This is beyond our expectations. The room, the design and the ice in two place that alone made all the difference
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 10, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your refrigerator has exceeded your expectations. It’s wonderful that the spacious interior, thoughtful design, and dual ice options are making such a positive difference in your kitchen experience.
If you ever have questions or need assistance with your refrigerator, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your refrigerator is making daily life easier and more enjoyable! — Maria
If you ever have questions or need assistance with your refrigerator, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your refrigerator is making daily life easier and more enjoyable! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1
Refrigerator
on March 8, 2026
Posted by: Jill73
[This review was collected as part of a promotion.] Horrible ice maker. Everytime you use the ice, it sprays out all over the floor. Also when you get water it sprays all over leaving water marks. Also when you open the doors, the temperature panel is on the side which changes with the slightest bump. We are very disappointed in this product.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 9, 2026
Hi there. Thank you for sharing your feedback. We’re very sorry to hear about the issues you’ve experienced with your ice maker, water dispenser, and temperature panel. This is not the experience we want for our customers. We recommend contacting our customer support team or an authorized service technician so they can inspect your unit and address these concerns. Your input is important, and we appreciate you bringing this to our attention. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious appliance
on March 8, 2026
Posted by: Nataliesobrino
[This review was collected as part of a promotion.] I'm very satisfied with my purchase. I am able to fit a lot of groceries. I notice that my fruits last longer.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 11, 2026
Hi there. Thank you for your feedback! We’re glad to hear that you’re enjoying the spacious storage and that your fruits are staying fresh longer. We appreciate you choosing Frigidaire and are happy that you’re satisfied with your purchase!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
improved design
on March 12, 2026
Posted by: Johhny Pomp
[This review was collected as part of a promotion.] My new Frigidaire refrigerator is similar to the old one I had for about 10 years, but it is better designed and easier to use. It's roomy and well engineered. I hope I can get a lot of good years out of it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 16, 2026
Hello Johhny, thank you for sharing your experience! We’re delighted to hear that your new Frigidaire refrigerator is well-designed, easy to use, and roomy. We hope it brings you many years of reliable service, just like your previous one.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the refrigerator
on March 14, 2026
Posted by: Rf1583
[This review was collected as part of a promotion.] I bought the standard depth professional with bottom pullout freezer. So far I love it! I previously had a counter depth and there is just so much room in this one! I can fit so much more food. I love the ice maker in the freezer. It makes nice sized cubes that I can easily scoop right out. The stainless steel is such a nice more matte look than other stainless steel. The Frigidaire Professional series just has a really nice higher end look! Very happy!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 17, 2026
Hi Rf1583!
Thank you so much for sharing your experience!
We’re thrilled to hear how much you love your Frigidaire Professional refrigerator. It’s wonderful to know that the standard depth design is giving you the extra space you were looking for and making it easier to store more food.
We’re also glad you’re enjoying the freezer ice maker and the quality of the ice it produces—it’s great to hear it’s both convenient and practical. The matte stainless steel finish and overall design of the Professional series are something we take great pride in, so it’s especially rewarding to know it’s making such a positive impression in your home.
Thank you for choosing Frigidaire. We truly appreciate your feedback and hope your refrigerator continues to serve you well for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Warm regards,
Patrick
Thank you so much for sharing your experience!
We’re thrilled to hear how much you love your Frigidaire Professional refrigerator. It’s wonderful to know that the standard depth design is giving you the extra space you were looking for and making it easier to store more food.
We’re also glad you’re enjoying the freezer ice maker and the quality of the ice it produces—it’s great to hear it’s both convenient and practical. The matte stainless steel finish and overall design of the Professional series are something we take great pride in, so it’s especially rewarding to know it’s making such a positive impression in your home.
Thank you for choosing Frigidaire. We truly appreciate your feedback and hope your refrigerator continues to serve you well for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Warm regards,
Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator with Options
on March 19, 2026
Posted by: DeanP54
[This review was collected as part of a promotion.] Nicely featured refrigerator many ways to set it up to your personal liking.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 20, 2026
Hi DeanP54!
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying the versatility of your refrigerator and the ability to customize it to fit your needs.
Your input is valuable to us and helps reinforce the importance of designing appliances that offer both functionality and flexibility. If you ever have questions or need tips on optimizing your refrigerator’s features, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying the versatility of your refrigerator and the ability to customize it to fit your needs.
Your input is valuable to us and helps reinforce the importance of designing appliances that offer both functionality and flexibility. If you ever have questions or need tips on optimizing your refrigerator’s features, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 21, 2026
Posted by: Matt513
[This review was collected as part of a promotion.] It’s loud, the ice dispenser shoots ice everywhere. The freezer drawer feels cheap. It looks nice. 2 ice makers is nice. Hopefully it doesn’t break down like the last 2 I had.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 24, 2026
Hi Matt513!
Thank you for sharing your feedback with us. We’re sorry to hear about the issues you’ve experienced with your refrigerator, including the noise, the ice dispenser, and your concerns about the freezer drawer. We understand how frustrating it can be when appliances don’t perform as expected.
We’re glad you appreciate the design and the two ice makers, and we want to ensure your appliance functions reliably. Our support team can provide guidance on adjusting or troubleshooting the ice dispenser, assessing the freezer drawer, and ensuring everything is operating as intended.
Your feedback is very important and helps us improve both product performance and customer experience. We hope to help restore your confidence in your refrigerator and provide solutions to address your concerns.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for sharing your feedback with us. We’re sorry to hear about the issues you’ve experienced with your refrigerator, including the noise, the ice dispenser, and your concerns about the freezer drawer. We understand how frustrating it can be when appliances don’t perform as expected.
We’re glad you appreciate the design and the two ice makers, and we want to ensure your appliance functions reliably. Our support team can provide guidance on adjusting or troubleshooting the ice dispenser, assessing the freezer drawer, and ensuring everything is operating as intended.
Your feedback is very important and helps us improve both product performance and customer experience. We hope to help restore your confidence in your refrigerator and provide solutions to address your concerns.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Thumbs Up
on March 22, 2026
Posted by: RSB77
[This review was collected as part of a promotion.] So far so good. I love how large the refrigerator the inside is and looks.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 25, 2026
Hello RSB77, thank you for your feedback! We’re glad to hear that you’re enjoying the spacious interior and the sleek appearance of your new refrigerator. It’s wonderful to know it’s meeting your expectations so far!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com